Clinic Co-Ordinator

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We are seeking a highly organised, patient-focused Clinic Coordinator to support the smooth daily operations of our Galway clinic. This role is ideal for someone who is proactive, personable, and able to manage multiple responsibilities in a healthcare environment. You will act as the first point of contact for patients .

Patient Experience & Front Desk Management

• Welcome patients and visitors, ensuring a friendly and professional first impression.
• Manage patient check-ins and check-outs efficiently.
• Handle incoming phone calls, emails, and appointment requests.
• Provide information regarding clinic services, policies, and appointment availability.

Scheduling & Administrative Support

• Coordinate and manage appointment schedules for clinicians and treatment rooms.
• Maintain accurate patient records and update the clinic management system.
• Prepare daily schedules, patient lists, and required documentation.
• Assist with invoicing, payments, insurance queries, and issuing receipts.

Clinic Operations

• Ensure the clinic environment is clean, organised, and well-stocked at all times.
• Monitor inventory of supplies and place orders as needed.
• Support onboarding of new patients and collection of consent forms.
• Coordinate communication between Nurses , management, and external partners.

Compliance & Quality Assurance

• Maintain confidentiality and adhere to GDPR and clinic policies.
• Support compliance with safety protocols, infection control procedures, and regulatory guidelines.
• Assist in preparing reports, audits, and operational documentation.

Skills & Qualifications

• Previous experience in a clinic, medical office, or customer service environment (preferred).
• Strong organisational and multitasking abilities.
• Excellent communication and interpersonal skills.
• Comfortable using clinic management software and Microsoft Office.
• Ability to remain calm, professional, and patient-focused at all times.
• Strong attention to detail and problem-solving skills.

Job Types: Full-time, Permanent

Pay: €16.00-€18.50 per hour

Benefits:

• Employee discount
• Flexitime

Ability to commute/relocate:

• Galway, CO. Galway: reliably commute or plan to relocate before starting work (required)

Education:

• Leaving Certificate (required)

Work Location: In person