There are 2 current job openings at DIGIIND
Core ResponsibilitiesCustomer Engagement: Welcome customers, assess their requirements, and guide them through selecting the perfect gold, diamond, or precious stone jewellery.Product Knowledge: Educate buyers on product quality, certifications (e.g., hallmarking), pricing, and proper jewellery care.Sales & Targets: Actively work to achieve or exceed individual and store sales targets.Store & Stock …
Wb,WB, IndiaManaging a team of representatives offering customer support.Overseeing the customer service process.Resolving customer complaints brought to your attention.Creating policies and procedures.Planning the training and standardization of service delivery.Selecting and hiring new staff.Monitoring the work of individual representatives and of the team.Conducting quality assurance surveys with customers and providing feedback to …
Wb,WB, India