Customer Support Executive (CSE)
September 18, 2026
Roles and responsibilitiesQuery resolution: Manage incoming customer communications via calls, emails, and live chats.Issue troubleshooting: Diagnose, troubleshoot, and offer step-by-step solutions to customer complaints.CRM management: Record, update, and track all customer interactions accurately using CRM software.Case escalation: Identify and escalate complex or high-priority tickets to appropriate senior teams.Feedback collection: Document …
Up,UP, India