Westgrove Hotel Careers

Upsell to guests suggesting a cocktail, wine or non-alcoholic beverage and recommending promotional itemsUpsell products with a higher profit marginMaintain a thorough knowledge of beverage recipes, mixing procedures and bar inventoryMaintain responsibility for the set up and cleanliness of all Bars, Store room and cold roomsStock and order all supplies …

Work with management to assess and improve processes and policies;Monitor and report on revenue and cash flow;Uphold and enforce company policies;Train new hires;Deal with employee complaints or performance issues as needed;Schedule shifts;Address customer issues and complaints;Meet regularly with upper management to stay informed on company issues;Oversee security of the facility.Job …

Main responsibilities:Greet guests in a polite and friendly mannerTo anticipate guest's needs and ensure that service is exceptionalWork with the Front Office team to complete the tasks for the dayHandle any guest's concerns or complaints in a professional mannerAssist other departments wherever necessary and maintain good working relationshipsThe shifts will …