Construction Admin & Warranty Coordinator

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About Us

We are a custom home builder in Calgary focused on delivering thoughtfully designed, high-quality homes with a strong emphasis on precision, organization, and client experience. Building 15–20 homes per year, our work is defined not only by the homes we build, but by the systems, structure, and attention to detail behind them. We value professionalism, accountability, and a high standard of performance across every part of our business.

The Opportunity

We are seeking a highly capable, detail-oriented Construction Admin & Warranty Coordinator to support and enhance the operational flow of our business. Reporting directly to the Operations Manager, this is a key coordination role with two distinct areas of ownership: managing our 1-year homeowner warranty program from possession through to completion, and providing the administrative backbone that keeps our office and construction operations running smoothly.

This is not a basic administrative role. The right candidate will bring a strong sense of ownership, the ability to anticipate needs, and a commitment to accuracy and follow-through in everything they do.

Key Responsibilities

Warranty & Service Coordination

• Manage all 1-year warranty requests from homeowners following possession, serving as the primary point of contact throughout the process
• Conduct scheduled homeowner follow-ups at appropriate warranty milestones and respond to concerns with professionalism and care
• Issue, distribute, and follow up on service work orders to ensure timely completion
• Schedule warranty appointments and trade service days, coordinating availability across multiple parties
• Document and follow up on any after-hours concerns to ensure nothing falls through the cracks
• Communicate effectively with Construction and Sales teams regarding service policies and homeowner information
• Manage and maintain all warranty records within CoConstruct, our cloud-based project management platform

Office & Construction Administration

• Maintain a highly organized, efficient, and professional office environment
• Manage incoming communications, mail, deliveries, and office supply inventory
• Coordinate company calendars, staff scheduling, and boardroom bookings with accuracy and foresight
• Support construction scheduling by coordinating trades and suppliers across job sites
• Track permits, inspections, and project milestones; maintain organized project documentation
• Support procurement and material ordering as required
• Provide administrative support to Service Technicians and the broader operations team
• Identify opportunities to improve internal systems, workflows, and documentation practices

What You Bring

• A college diploma or equivalent experience in construction, business administration, or a related field
• Experience in a residential construction environment is strongly preferred
• Exceptional customer service instincts — you know how to address homeowner concerns with sensitivity, tact, and professionalism
• Proficiency in Google Workspace; experience with CoConstruct is a significant asset
• Strong organizational skills with a high attention to detail and a track record of follow-through
• Excellent verbal and written communication skills
• The ability to build and maintain lasting relationships with homeowners, trades, and internal teams
• A flexible, self-directed work style with solid interpersonal skills suited to a collaborative, fast-paced environment

Why Join Us

• Be part of a professional, high-standard team that takes pride in the homes we build and the experience we deliver
• A clearly defined role with real ownership and room to grow
• Competitive compensation commensurate with experience
• A stable, full-time position with a reputable Calgary custom home builder

How to Apply

If you are a highly organized professional who takes pride in running things with precision and care, we want to hear from you. Please submit your resume and a brief cover letter outlining your relevant experience.

Job Type: Full-time

Pay: $50,000.00-$65,000.00 per year

Benefits:

• Dental care
• Extended health care
• Life insurance
• On-site parking
• Tuition reimbursement
• Wellness program

Work Location: In person