Contract Manufacturing Account Manager

Location: Conyers, GA

Salary: Based on Experience

Benefits Offered: 401K, Dental, Life, Medical, Vision, PTO, Holiday Pay

Schedule: Monday - Friday

Business Development Account Manager at MGM Products Inc. In this role, you will report directly to the Director of Contract Manufacturing and play a key role in supporting business growth, managing client accounts, and ensuring seamless operations and communication between departments.

This position requires a strong blend of client relationship management, operational coordination, and a keen understanding of production capabilities and market opportunities. You will act as a liaison between our clients and our internal teams to drive customer satisfaction, account expansion, and long-term success.

Key Responsibilities:

• Build and maintain strong relationships with existing clients to ensure satisfaction and retention
• Identify and pursue new business opportunities within the manufacturing sector
• Support quoting, contract negotiations, and proposal development
• Coordinate internal schedules, meetings, and project timelines to align with client needs
• Track and analyze customer orders, production status, and delivery metrics
• Assist with the onboarding and training of new clients and staff related to account needs
• Maintain accurate account records, pricing structures, and service agreements
• Work closely with plant and operations teams to ensure deliverables meet customer expectations
• Monitor and report on KPIs and suggest improvements to increase efficiency and client satisfaction
• Represent MGM Products at industry events and client meetings, as needed

Qualifications:

• 2+ years of experience in business development, account management, or operations-preferably in manufacturing or industrial environments
• Strong understanding of manufacturing processes and supply chain fundamentals
• Proficiency in Microsoft Office Suite (Excel, Word, PowerPoint)
• Excellent communication, negotiation, and interpersonal skills
• Organized, analytical, and detail-oriented with a proactive mindset
• Ability to manage multiple priorities in a fast-paced environment
• Experience with CRM systems or ERP tools is a plus
• Knowledge of lean manufacturing or industrial safety practices is advantageous

About MGM Products, Inc.:

We are a growing manufacturer with 3 locations and approximately 150 employees specializing in HVAC metal fabrication.

MGM Products, Inc. is an equal opportunity employer to all people without regard to race, color, religion, national origin, marital status, veteran status, age, disability, pregnancy, genetic information, sex, sexual orientation, gender identity or any other legally protected category.