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Control Room Operator
Posted on May 26, 2026
- Sydney, Australia
- 0 - 0 USD (yearly)
- Full Time
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Sydney Opera House
Reference number
3614
Occupation
Security Services
Work type
Full-Time
Location
Sydney City
Salary Information
Based on $36.74 per hour plus 25.6% Composite Penalty and 12% Superannuation contributions.
Closing date
31 May 2026 at 11:55pm
Job Status: Full Time, Ongoing
Salary: Base wage of $36.74 per hour plus 25.6% Composite Penalty and 12% Superannuation Contributions
Applications Close: Sunday 31st May 2026 at 11:55pm
Role Enquires: recruitment@sydneyoperahouse.com
Online Application Support: Frequently Asked Questions
An organisation where diversity of thought and experience is valued, supported and respected.
THE HOUSE
The Sydney Opera House occupies a unique place in the cultural landscape. A globally recognised icon synonymous with inspiration and imagination, it’s one of the world’s busiest performing arts centres, the nation’s premier tourism destination and a World Heritage masterpiece that belongs to the people of NSW. Driving this incredible place is a team of passionate and dedicated people. Join us in shaping the Opera House’s future and be provided with opportunities to grow and develop while making a positive contribution to our community.
The Opera House is a living work of art. A place of possibility and wonder – on and off the stage. We bring people together to be uplifted, empowered and entertained. As set out in the Sydney Opera House Strategy 2024-2026, our ambition is to be Everyone’s House. To make this real, we are focused on four themes that underpin our organisational values (Creativity, Courage, Inclusivity, Integrity, Collaboration and Care):
- Everyone feels welcome here.
- We better understand and connect with the community.
- We are future ready.
- We lead and inspire positive change.
For more information about the Sydney Opera House please refer to our website.
YOUR NEW ROLE
Help protect one of the world’s most iconic landmarks. Join the team at the Sydney Opera House as a Control Room Operator, where you’ll use advanced security systems to proactively monitor the precinct, detect threats early and coordinate responses to security, fire, medical and emergency incidents. This is a fast-paced, purpose-driven role for calm, collaborative professionals who thrive under pressure and value teamwork, inclusion and public safety. Be part of a diverse team committed to creating a safe and welcoming environment for visitors, staff, performers, and the community.
Further detailed information about the role and its requirements can be obtained from the role description.
ARE YOU THE ONE?
- We are looking for someone who has:
- Demonstrated operational experience within a security control room environment, utilising a range of security systems, within a high profile or high public visitation site.
- Proven experience in investigating security, medical, fire or emergency related incidents through the examination of related security systems.
- Display a high level of attention to detail and the ability to resolve problems requiring interpretation and assessment of complex situations.
- Display excellent verbal and written communication skills with intermediate to advanced computer skills, as well as strong administrative and report writing skills.
- Ability to make sound decisions in complex environments that have the potential to jeopardise the safety of people and the integrity of the building.
- Current Class 1A & 1E (1AE) Certificate II in Security Operations.
- A valid WWCC (working with children clearance).
- The ability to work 12 hour shifts on a 24/7 rotating roster pattern.
THE PERKS
The Sydney Opera House give you access to a fantastic range of benefits including:
- 10% off onsite food and beverage outlets like Opera Bar and First Nations restaurant Midden.
- 5 weeks’ annual leave for all ongoing and temporary staff.
- Access to salary packaging and discounted health insurance.
- Access to a range of professional development programs and staff engagement initiatives.
- Staff community groups like SOH Pride, First Nations Staff Network, Sustainable Environmental Action Leaders (SEALs) and more.
- Fitness Passport and complimentary wellbeing programs including pilates, yoga, circuit classes, physiotherapy sessions as well as other wellbeing initiatives.
- Working for an organisation with a 6 Star Green Star performance rating from the Green Building Council of Australia.
- Working for an organisation committed to the United Nations Sustainable Development Goals and the world’s first arts organisation to join the UN’s Global Compact, an international sustainability initiative designed to build a better future for us all.
- Complimentary tickets to shows.
- And many more!
EQUITY AND INCLUSION
The Opera House is an inclusive employer that recognises everyone is unique. The organisation welcomes you for who you are – as you are. So if you require any adjustments to the recruitment process, please contact us as recruitment@sydneyoperahouse.com to discuss. Even if you think you’d be a great fit, but don’t necessarily tick every box in the role description, please get in touch.
We welcome and encourage applications from First Nations people, recognising the value, unique skills and knowledge that First Nations employees bring to the workplace. We welcome and encourage applications from people of all genders, people who are d/Deaf and/or with disability, from culturally and linguistically diverse backgrounds, neurodiverse, refugees and the LGBTQIA+ community.
NEED TO WORK FLEXIBLY?
We know flexibility means different things to different people, so let us know how we can support you to be your best.
SOUND LIKE YOU? APPLY NOW
Please submit your cover letter and CV via our online portal. In addition you will be prompted to answer the two following targeted questions in the online application platform.
Please note 2000 character limit.
Please note 2000 character limit.
Describe your experience in identifying suspicious behaviour or activity, specifically through the use of security systems. Consider in your response real life examples detailing your involvement, processes, and outcomes.
- How do your personal values align with the Sydney Opera House’s organisational values?
To be eligible to apply for this position, applicants must have existing Australian work rights. Any offer of employment will be subject to a satisfactory National Police Check and Pre-Employment Health Assessment. The assessment seeks information only relevant to performing the inherent requirements of the job, it remains strictly confidential and applicants will be informed of the result.
A talent pool may be created for future ongoing and temporary roles and is valid for a period of up to 18 months.
Your personal information is being collected to enable the Sydney Opera House to assess your suitability for appointment to the position you have applied for. This personal information will be managed in accordance with the Sydney Opera House Privacy Management Policy and Plan.
Applications will not be accepted from recruitment agencies.
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