Corporate Receptionist

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Introduction:
Bright & Duggan Group is built on the principles of United, Trusted, Accountable, and Visionary. These values serve as the foundation for our team and guide our approach to work and interactions with clients and colleagues. We expect all employees to consistently promote and uphold these values.

As Bright & Duggan team members, our employees act as ambassadors for the whole group. Our diverse portfolio comprises of four main pillars: strata management, integrated resort management, building and facilities management and asset management. To foster growth and extend our service offerings and reach, we expect our employees to actively promote all brands and products associated with Bright & Duggan.

Description:
Bright & Duggan Property Group has a fantastic opportunity for a customer service focused person to join our team and start or continue an exciting career within the Strata industry. You are someone who loves liaising with clients and strives to provide the highest level of service in a front office role.

Primarily responsible for being the first point of contact, the Corporate Receptionist will be the face of Bright & Duggan Property Group, providing our clients, both internal and external with level one customer service support.

This is a permanent full-time role, working Monday to Friday during normal business hours at our brand new St Leonards office.

About the role:

• Answering high volume incoming calls from a national client base
• Providing prompt and professional advice to clients
• Scheduling of appointments within databases and calendars
• Email management
• Ad hoc administrative tasks as required

About you:

• Positive, can-do attitude with a willingness to learn
• Minimum 12 months experience in a reception or customer service role
• Experience with a multi-line phone system preferred
• Strong verbal and written communication skills to interact with colleagues and clients via phone and in person
• Experience with MS Outlook and Word
• Excellent corporate presentation and a great, team focused personality

Why join us?

• Excellent working environment – we are known for our flexible and inclusive working environment.
• On going education and learning both internally and externally
• Employee Assistance Programs – we look after YOU.
• Salary Sacrifice Novated lease options.
• First Aid & Mental Health First Aid Officers on site to support YOU
• Wellness Leave
• Lucrative employee referral program
• Recognition and reward events
• Annual Flu shots
• Birthday Leave

Applying for this position starts with an online application. Shortlisted candidates will be contacted for an initial phone screen followed by a face-to-face interview. The final stage of our process will involve a psychometric assessment, criminal background check and reference checks.

We believe in nurturing a diverse and inclusive workplace to build for a bigger and brighter future. As an equal opportunity employer, all candidates will receive consideration without regard to race, religion, gender identity or age.

Skills and Experiences:
About You:
Desirable - Bachelor's degree in business administration, real estate, or a related field
Minimum of 2 years of experience in strata management or property management
Certificate of Registration and Strata License - Desirable
Strong knowledge of strata regulations and bylaws
Excellent communication and interpersonal skills
Strong organisational and time management skills
Ability to work independently and as part of a team
Proficient in Microsoft Office and property management software

Why join us?

• Hybrid/Flexible Working options
• Excellent working environment – we are known for our flexible and inclusive working environment.
• On going education and learning both internally and externally
• Employee Assistance Programs – we look after YOU.
• Salary Sacrifice Novated lease options.
• First Aid & Mental Health First Aid Officers on site to support YOU
• Wellness Leave
• Lucrative employee referral program
• Recognition and reward events
• Annual Flu shots
• Birthday Leave

Applying for this position starts with an online application. Shortlisted candidates will be contacted for an initial phone screen followed by a face-to-face interview. The final stage of our process will involve a psychometric assessment, criminal background check and reference checks.

We believe in nurturing a diverse and inclusive workplace to build for a bigger and brighter future. As an equal opportunity employer, all candidates will receive consideration without regard to race, religion, gender identity or age.