Customer Sales Representative

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We are hiring Full Time Customer Sales Representatives in Athlone Co. Westmeath.

Role: To achieve sales/renewals targets by converting calls to sales using effective sales techniques while delivering excellent customer service.

Key Areas of Responsibility:

• Use effective selling techniques to achieve and exceed monthly sales targets and cross sell other products within the An Post Insurance port folio.
• Maintain service levels and minimize abandon rates.
• Achieve and maintain Compliance standards.
• Provide a high quality service to all customers.
• Deal with both inbound calls and outbound calls via an automated dialing solution.
• Adhere to all An Post Insurance company policies and procedures.
• To learn, be trained and become competent on selling any new products being launched on to the market for your area of sales and continue to keep knowledge on existing products up to date.
• Opportunity to complete overtime on occasion, depending on business needs.

Essential Requirements

• Leaving Certificate or equivalent.
• Intermediate computer skills.
• Excellent verbal and written English, with a professional, confident phone manner and effective interpersonal communication skills.
• Execution & “can do” attitude.
• Time Management and Attention to detail.
• Ability to ensure that excellent customer service standards are maintained at all times.
• Conscientious with the ability to react to situations quickly, efficiently and professionally.
• Ability to work in a fast paced competitive environment to work as part of a team
• A willingness to undertake Insurance Exams.
• Flexibility and willingness to work additional hours during busy periods.

Desirable Requirements

• Qualified Financial Advisor (QFA) with bridging in General Insurance or Accredited Product Advisor (APA) in General Insurance or Certified Insurance Practitioner (CIP).
• Proven track record working within a similar role.

Benefits:

• Commission
• TOIL (Time off in Lieu)
• Free on-site parking
• Company Pension
• Employee Discount
• Career development/progression
• Study Leave
• Monthly/Quarterly incentives
• Generous Annual Leave entitlement (including Birthday Leave)
• Paid Sick leave
• Smart casual dress code
• Employee assistance program
• Company events
• Sports and social club
• Wellness program

Job Types: Full-time, Permanent

Pay: From €27,592.50 per year

Education:

• Leaving Certificate (preferred)

Work Location: In person