Customer Service Associate

Tailor Your Resume for this Job

We’re looking for a dependable and customer-focused Customer Support Associate to join our team in Minneapolis. This is an entry-level opportunity designed for someone who enjoys helping people, solving problems, and learning new skills in a professional support environment.

In this role, you’ll assist customers through phone, email, and digital channels, helping answer questions, resolve issues, and ensure every interaction is handled clearly and professionally. You’ll play an important part in maintaining positive customer experiences and supporting daily business operations.

What You’ll Be Responsible For

• Respond to incoming customer inquiries via phone, email, and online systems
• Provide accurate information about products, services, and basic account details
• Resolve common issues by following established procedures and guidelines
• Document customer interactions clearly in internal systems
• Escalate complex concerns to the appropriate teams when needed
• Maintain a professional, patient, and helpful tone at all times
• Support team goals related to response time, quality, and customer satisfaction

What We’re Looking For

• Strong communication and listening skills
• Comfort working with customers throughout the day
• Basic computer skills and ability to learn new systems
• Attention to detail and ability to follow processes
• Reliable attendance and a positive, team-oriented attitude
• Prior customer service experience is helpful, but not required

This is an entry-level role—full training is provided.

What You Can Expect

• Full-time schedule with consistent hours
• On-the-job training and ongoing support
• Professional, team-based work environment
• Opportunities to develop customer service and communication skills
• Clear expectations and structured responsibilities
• Competitive entry-level pay

Apply Today

If you’re looking to start your career in customer support and want a stable role where you can learn, grow, and make a difference, we’d love to hear from you. Apply today to join our team as a Customer Support Associate in Minneapolis.

Job Type: Full-time

Pay: $19.00 - $24.00 per hour

Benefits:

• 401(k)
• Paid time off

Work Location: In person