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Customer Service Associate

Posted on Aug. 5, 2025

Brentwood Bay, Canada
0 - 0 USD (yearly)

Full Time

Customer Service Associate job opportunity

We are a Locally Owned Pet Store located in Brentwood Bay.

As a Full-Time Customer Service Associate, you will be instrumental in delivering outstanding support to our Pet Parents, ensuring their needs are met with professionalism and care. Your core skills in communication and customer service will be essential in handling inquiries. Shift availability will include Tuesday, Wednesday, Thursday and Friday (with the possibility of the occasional Saturday.) You will be required to frequently lift and/or move up to 30 lbs. Join us for a chance to make a meaningful impact every day!

Additional responsibilities include:

Working knowledge of Point of Sale (POS)
Handling Cash
Strong written and verbal communication skills
Carry product for customers to their car
Ability to frequently lift and/or move 30 lbs (dry and frozen product)
Assist in unloading orders
Stock shelves in store and in storage area
Open and/or close store
Clean floor and other general store maintenance functions
All other tasks as deemed necessary

Job Type: Full-time

Pay: $21.00 per hour

Expected hours: 30 – 36 per week

Benefits:

On-site parking
Store discount

Schedule:

8 hour shift
Day shift

Application question(s):

Are you able to frequently lift and/or move up to 30 lbs?(Deal breaker)

Experience:

sales: 2 years (required)
customer service: 2 years (required)

Work Location: In person

Application deadline: 2025-08-18
Expected start date: 2025-09-02

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