Customer Service Executive

Tailor Your Resume for this Job

Bar One Racing is a home grown success story which has moved from a family run business to one of Ireland’s leading bookmakers. Beginning with our CEO Barney O’ Hare and his love of all things horses and racing Bar One Racing has grown from strength to strength. Our business began in the town of Dundalk and now reaches all across Ireland with over 55 shops. We pride ourselves on our amiable and relaxed atmosphere where both our customers and team members come together to discuss all of their favourite sports. Bar One Racing is a fast paced, exciting place to work where no two days are the same. As we continue to grow we would love to take you along on our journey to the top.

About the Job

Our in shop team are the life and soul of our business. You are the face of Bar One Racing and our representative in every interaction with our customers. The job will involve speaking to our customers, understanding their needs and processing their dockets and processing of payments as well as providing top class customer service which make our customers want to return and see you again. Your tasks will include:

* Interacting with our customers

* Processing bets – data input

* Cash management

* Shop tidying

All About You

* Customer Orientated – Ability to build customer loyalty through providing great friendly and professional service.

* Confident, Outgoing and People Orientated – Have a warm, friendly demeanour and actively take opportunities to be social and interact with customers.

* Strong Numerical & Logical Ability – Have the ability to handle, count and deal with money; to work with numbers in a competent way.

* Hardworking, Conscientious, & Self Motivated – Have a high degree of personal and interpersonal energy at all times. The ability to work under pressure and achieve results.

* Multitasker – We will often have multiple customers at the counter or events beginning at the same time so we must be able to manage our time and attention efficiently

Why Join Us?

* Rewards throughout the year such as our Cheltenham bonus, Sunday premium pay and also get an extra day off for any bank holidays worked

* Our employee referral scheme

* We’re growing and developing, leading to a high potential for promotion from within the company – and matching salary increases with each successful assessment. No need to wait months and months to see your work ethic represented in your pay packet

* Fun, high energy work environment where colleagues feel more like family. There is no need for airs and graces with us and Head Office teammates are only a phone call away if you need us

* The opportunity to watch and discuss some of your favourite sports with like-minded people

* A full training programme at the beginning of and throughout your time with Bar One Racing. We invest our time and effort into you the way you do for us

Job Type: Full-time

Pay: €14.15 per hour

Application question(s):

• Are you over the age of 18?
• Do you have any previous cash handling experience?
• What is your availability?

Work authorisation:

• Ireland (required)

Work Location: In person