Find Your Next Job

Customer Service Executive

Posted on April 1, 2025

  • S00, Singapore
  • 0 - 0 USD (yearly)
  • Full Time

Customer Service Executive

Apply to 500+ LinkedIn Jobs Automatically


Our esteemed client, an established MNC, is searching for a Customer Service Executive:

Job Responsibilities

  • Serve as the frontline representative of the company, ensuring a professional and customer-centric approach.
  • Identify and respond to customer needs by providing appropriate technical advice and solutions.
  • Collaborate with internal and external stakeholders, including customers, contractors, and workshop personnel, to facilitate seamless service delivery.
  • Prepare and process quotations, debit notes, credit notes, work orders, material requisitions, and invoices.
  • Provide technical recommendations and guidance to customers regarding service and repair needs.
  • Negotiate repair pricing with customers while ensuring service quality and cost-effectiveness.
  • Recommend service contracts where applicable to enhance customer support.
  • Raise job orders to workshops and contractors, ensuring timely and efficient service execution.
  • Coordinate with service controllers and contractors to maintain quality standards and reasonable pricing for services rendered.
  • Monitor and follow up on vehicle servicing and repairs, keeping customers informed of progress and expected timelines.
  • Maintain and update service schedules, vehicle collection details, and customer communications.
  • Conduct preliminary investigations into customer complaints and propose solutions within established guidelines.
  • Escalate complex or urgent issues to supervisors for further resolution.
  • Facilitate the collection of payments for services rendered.
  • Perform additional duties as assigned by supervisors.

Job Requirements:

  • Minimum NTC in Automotive Technology or a Diploma in Engineering (Land Transport) or a related field.
  • At least 2-3 years of experience in customer service or relevant experience in the automotive repair industry.
  • Strong problem-solving skills and a customer-oriented mindset.
  • Proficiency in Microsoft Word and Excel.
  • Familiarity with Maximo system is an added advantage.

Additional Information:

  • Salary: Up to SGD 3,000 + Incentive + Flexi +AWS +VB (2 - 3 Months)
  • Working Location: Changi
  • Working Hours: Monday to Friday: 08:30 AM - 05:30 PM, Alternate Saturdays: 08:30 AM - 12:30 PM

For interested parties, kindly click on "APPLY NOW" or send in your resume in MS Word format to

tstar.recruit.pte.ltd+candidate+jl45yw365@mail.manatal.com

*We regret that only shortlisted candidates will be notified*

TSTAR Recruit Pte Ltd| EA Licence No:22C1039| Co.Reg.No.202207088Z| EA Registration No.: R1767370 (SIA KAI SING)

Job Types: Full-time, Permanent

Pay: $2,600.00 - $3,000.00 per month

Schedule:

  • Monday to Friday
  • Weekend availability

Supplemental Pay:

  • 13th month salary
  • Performance bonus

Work Location: In person


Apply to 500+ LinkedIn Jobs Automatically


Share with Friends!

Similar Jobs


spector spector

Service Delivery Executive

The Role We are looking for a capable and motivated Service Desk Executive with strong experience …

Full Time | Dublin, Ireland

Apply 12 hours, 57 minutes ago

918 Design Company, LLC 918 Design Company, LLC

Account Executive

Do you enjoy working in a fast paced, deadline driven environment that is different each day?Are yo…

Full Time | Tulsa, United States of America

Apply 15 hours, 12 minutes ago

Workday Workday

Director Of Strategic Initiatives

Your work days are brighter here. At Workday, it all began with a conversation over breakfast. When…

Full Time | Dublin, Ireland

Apply 1 day, 12 hours ago

DG VENTURES DG VENTURES

Sales Executive

Job description"Shape Your Future: Join Go Irish Tours as a Travel Sales Executive and Thrive!…

Full Time | Carrick-on-shannon, Ireland

Apply 1 day, 12 hours ago

Deloitte Deloitte

Engagement Controller

Company Description With more than 3,000 employees, Deloitte is the largest audit and consultancy f…

Part Time | København, Denmark

Apply 1 day, 12 hours ago

Ondirect Marketing Ondirect Marketing

Call Center Executive

Job Description For - Call Center ExecutiveAbout Us:J Clean is a professional laundry and dry clean…

Full Time | Mh, India

Apply 1 day, 13 hours ago

LightFire Solution Pvt Ltd LightFire Solution Pvt Ltd

Customer Service Officer

Job Title: Business Development Executive - US Shift - 7:30 p.m to 4:30 a.m IST (Night Shift)Depart…

Full Time | Up, India

Apply 1 day, 13 hours ago

Damro Groups Damro Groups

Sales Executive (Showroom)(Sholinganallur)(Male)

Showroom Sales VacanciesProfile: Sales Executive / Sales AssistantDegree or HSC + DiplomaAbove 22 &…

Full Time | Tn, India

Apply 1 day, 13 hours ago