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Customer Service Executive

Posted on June 10, 2025

  • Tn, India
  • 0 - 0 USD (yearly)
  • Full Time

Customer Service Executive

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Overview

We are seeking a Customer Service Representative to join our team and provide exceptional service to our diverse customer base. This role requires fluency in both English & Tamil to effectively communicate with our multilingual clientele.

Responsibilities

  • Communicate with customers via phone, and chat in a professional and friendly manner
  • Perform data entry tasks accurately and efficiently
  • Analyse customer inquiries to provide appropriate solutions
  • Upsell products or services to customers when opportunities arise
  • Maintain a high level of phone etiquette while assisting customers

Qualifications

  • Proficiency in English and Tamil is essential
  • Excellent communication skills to interact effectively with customers
  • Strong data entry skills for accurate record-keeping
  • Ability to analyse customer needs and provide suitable solutions
  • Experience in upselling products or services is advantageous

Job Types: Full-time, Permanent

Pay: ₹15,000.00 - ₹22,000.00 per month

Schedule:

  • Rotational shift

Supplemental Pay:

  • Performance bonus

Language:

  • English (Preferred)
  • Hindi (Preferred)

Work Location: In person

Expected Start Date: 16/06/2025


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