Customer Service Executive (Cse)

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We are hiring for B-to-B E-commerce Process.

Roles and Responsibilities:

• Be proactive & take initiatives to explore & learn about the product that we offer.
• Handle customer calls and resolve queries effectively.
• Provide clear and accurate information.
• Maintain customer satisfaction and call quality.
• Work in coordination with the team and follow guidelines
• Understand standard operation procedures and delivery services that are according to the quality standards set by the company.

Benefits:

• Fixed Shift
• Fixed week off
• Good working environment
• Location-Salt Lake sec-V (Webel More)

Shift Timing :

• 9:00 am to 6:00 pm
• 10:00 am to 7:00 pm
• 11:00 am to 8:00 pm

Experience: 6 months to 1 Year
AGE- 18 to 30
Freshers are also welcome with good communication skill of Hindi, English and Bengali.

Good communication skills of Hindi, English and Bengali

Must have knowledge of Excel and word

Please Contact - 7605079783 and 7605083318

Job Types: Full-time, Permanent

Pay: ₹11,000.00 - ₹15,000.00 per month

Benefits:

• Health insurance

Education:

• Higher Secondary(12th Pass) (Required)

Experience:

• Domestic voice process: 1 year (Required)

Language:

• English (Required)
• Hindi (Required)
• Bengali (Preferred)

Shift availability:

• Day Shift (Required)

Work Location: In person