Customer Service Executive(Night Shift)

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• Handle inbound and outbound customer calls, emails, and chats professionally and efficiently.
• Assist international customers with inquiries related to products, services, billing, or technical issues.
• Provide timely solutions while maintaining high customer satisfaction and quality standards.
• Document customer interactions and update CRM systems accurately.
• Escalate unresolved issues to the appropriate internal departments, when necessary.
• Meet performance KPIs such as call handling time, resolution rate, and customer feedback.

Job Types: Full-time, Permanent

Pay: ₹25,000.00 - ₹30,000.00 per month

Benefits:

• Commuter assistance
• Food provided
• Provident Fund

Schedule:

• Fixed shift
• Night shift
• Rotational shift

Experience:

• Customer service: 1 year (Required)

Language:

• English (Required)

Shift availability:

• Night Shift (Required)

Work Location: In person

Speak with the employer
+91 8595264851