Find Your Next Job
Customer Service Officer
Posted on Feb. 11, 2025
- Auckland City, New Zealand
- No Salary information.
- Full Time
Tailor Your Resume for this Job
- Answering customer calls to handle general product enquiries.
- Ensuring all client requests and orders are completed in line with company procedures.
- Managing and resolving customer complaints to resolution or re-direct appropriately.
- Accurately managing and maintaining client records within systems aligned to company procedures.
- Demonstrating a sound knowledge of veterinary products to support clients with correct information on our range of services and products.
- Administration, order processing, email correspondence, and data entry using a CRM.
- Animal Health, Veterinary Practise experience or Animal Health knowledge and training is highly desirable.
- Excellent customer service skills and experience to deliver in a high service delivery model.
- Solid administration, data entry and order processing experience.
- Excellent communication, phone manner and written correspondence to customers.
- Ability to prioritise, coordinate and complete follow up to customer resolution.
- Strong teamwork with a high work ethic and ability to collaborate with broader internal teams.
- High level of attention to detail and commitment to doing things correctly.
- Flexible and adaptable to change and working with new processes.
- Generous discounts on our range of animal health food & enrichment products
- Access to Perkbox/Boost apps for discounts on everyday shopping & amazing health & wellbeing resources.
- Additional leave benefits – annual birthday leave, paid parental leave, & the option to purchase additional leave
- Flexible hybrid Work From Home options & dog-friendly offices (select roles and locations)
- Free 24/7 access to our Employee Assistance Program
- Reward & recognition through our bi-annual Values Awards and our Service Anniversary Awards
- Professional development through our Leadership Development & Emerging Leadership courses
- Access to annual flu vaccinations
- Annual volunteer days
Tailor Your Resume for this Job
Share with Friends!
Similar Jobs
CEVA Logistics
Global Market And Product Management Manager
CEVA Logistics is one of the leading logistics companies globally, with over 1,500 facilities in mo…
Full Time | Courbevoie, France
Apply 22 hours, 3 minutes ago
Ausreo
Customer Service Officer - Wollongong
Introduction: Ausreo is Australia's leading independent manufacturer and supplier of concrete reinf…
Full Time | Wollongong, Australia
Apply 22 hours, 6 minutes ago
STAR AVIATION SERVICES
Albury Airport - Customer Service Officer
Introduction: With us, you’ll experience the scale of working with Australia’s leading airlines, wh…
Part Time | Albury, Australia
Apply 22 hours, 7 minutes ago
SwanCare Group Inc
Resident Support Officer
Introduction: Working at SwanCare means more than ‘just a job’, we enrich lives for a living and pr…
Full Time | Bentley, Australia
Apply 22 hours, 7 minutes ago
Envirolab Group
Sample Receipt Officer
Introduction: About the company Envirolab Group comprising Envirolab Services, MPL Laboratories an…
Full Time | Chatswood, Australia
Apply 1 day, 22 hours ago
STAR AVIATION SERVICES
Cabin Cleaner
Introduction: About Star Aviation At Star Aviation, we’re big enough to manage, but small enough t…
Part Time | Mascot, Australia
Apply 1 day, 22 hours ago
Legacy Pointe at UCF
Assistant Director Of Nursing - Skilled Nursing
Position Description: Position Title: Assistant Director of Nursing (ADON) Department: Skilled Nurs…
Full Time | Oviedo, United States of America
Apply 2 days ago
HII
Weapons Duty Officer (Wdo) Support (Military Operations Analyst 1)
Date: Oct 24, 2025 Location: Castello d'Aviano, PN, ITA, Pordenone, Italy Company: HII's Mission Te…
Full Time | Castello d’aviano, Italy
Apply 4 days, 22 hours ago