Find Your Next Job

Customer Service Rep

Posted on Aug. 14, 2025

  • Bremerton, United States of America
  • 40000.0 - 80000.0 USD (yearly)
  • Full Time

Customer Service Rep

Tailor Your Resume for this Job


Job Overview

Join the dynamic team at Allstate - Mike Gribbin Agency as a Customer Service Representative, where we pride ourselves on delivering exceptional service to our clients in Bremerton, Washington. At our agency, we are committed to creating a welcoming and supportive environment where your contributions are valued and growth opportunities abound. Our goal is to build strong, lasting relationships with our clients by consistently providing accurate and helpful assistance. In this role, you'll be the first point of contact for customers, helping them navigate their insurance needs, resolving queries, and ensuring they receive an outstanding customer experience every time. With a strong focus on team collaboration and a can-do attitude, you will be an integral part of our client-service team, supporting the agency's mission of maintaining a high standard of excellence.


Salary Range: $40,000.00 - $80,000.00 per year

Benefits

Annual Base Salary + Commission

Paid Time Off (PTO)
Health Insurance
Hands on Training
Mon-Fri Schedule
Career Growth Opportunities

Requirements

Experience: Proven experience in a customer service or call center role is required.

Communication Skills: Strong verbal and written communication skills are essential for this role.

Problem-solving: Ability to assess customer queries effectively and provide efficient solutions.

Empathy: A genuine concern and understanding of customer needs and a dedication to providing an excellent customer experience.

Technical Skills: Basic proficiency in using computer systems and software applications.

Local Knowledge: Familiarity with the Bremerton, Washington area is beneficial.

Availability: Ability to work on-site in Bremerton, Washington with a flexible schedule including weekends and holidays.

Responsibilities

Customer Interaction: Provide exceptional customer service by interacting with clients in person at our Bremerton office, addressing their questions, and resolving any issues they might have with their policies.

Policy Management: Assist clients with policy renewals, amendments, and cancellations while ensuring that they understand their coverages and benefits.

Claims Assistance: Guide clients through the claims process, ensuring they understand what to expect and helping them gather the necessary documentation.

Conflict Resolution: Actively listen to client concerns to provide accurate information and solutions, ensuring customer satisfaction and retention.

Record Keeping: Maintain accurate and up-to-date client records, documenting each interaction for quality assurance and future reference.

Ongoing Learning: Stay informed about Allstate products, services, and changes in the insurance industry to provide the best service possible.

About Us

We are a new Allstate Insurance agency in Port Orchard. We are looking for an intelligent, positive, and sales oriented professional to join our team in providing excellent service to our clients. We are passionate about insurance, and not only want to provide our community with the coverages that best protect them, we also want to give back, support, and serve in our community the best way we can.

Tailor Your Resume for this Job


Share with Friends!

Similar Jobs


Kearys Motor Group Kearys Motor Group

Senior Service Advisor

Company Overview Keary’s Motor Group is Ireland’s largest family-owned motor group, wit…

Full Time | Cork, Ireland

Apply 14 hours, 30 minutes ago

NO.58 NO.58

Customer Care Representative (Fashion Online Distribution Center)

Job Title: Customer Care Representative (Fashion Online Distribution Center)We're looking for a per…

Full Time | Wexford, Ireland

Apply 14 hours, 30 minutes ago

CWS Group CWS Group

Logistics Manager

26.09.2025 CWS Hygiene is the market leader in the field of sustainable hand and toilet hygiene and…

Full Time | Roscommon, Ireland

Apply 14 hours, 30 minutes ago

CWS Group CWS Group

Account Manager Belfast

26.09.2025 CWS Hygiene is the market leader in the field of sustainable hand and toilet hygiene and…

Full Time | Roscommon, Ireland

Apply 14 hours, 30 minutes ago

Field Care Supervisor

Reports to Care Manager Summary of role Responsible for implementing field based quality control sy…

Full Time | Ashbourne, Ireland

Apply 14 hours, 30 minutes ago

40 Hours Healthcare Assistant

Job title: Health Care Assistant Company: Bright Valley Limited - Caremark Meath Louth Job Location…

Full Time | Ashbourne, Ireland

Apply 14 hours, 30 minutes ago

Roquette Roquette

Digital Application Portfolio Manager (H/F)

Roquette is a family-owned global leader in plant-based ingredients and a leading provider of pharm…

Full Time | Lestrem, France

Apply 14 hours, 31 minutes ago

Edgewood Health Network Edgewood Health Network

Head Cook Ft

EHN Canada is the nation’s largest private network of industry-leading mental health, trauma,…

Part Time | Head of jeddore, Canada

Apply 14 hours, 33 minutes ago