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Customer Service Representative
Posted on Nov. 19, 2025
- Vapi, India
- 0 - 0 USD (yearly)
- Full Time
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Process: Customer Service + Renewals
Job Type: Full-Time | Work From Home | Day Shift | Immediate Hiring
Work From Home Opportunity
This role offers a complete work-from-home setup for eligible candidates from Surat and Vapi. Work remotely while building a stable career in the Customer Service & Renewals process.
About the Role
We are hiring experienced customer service professionals for a virtual, work-from-home position. You will handle customer queries, manage renewals, resolve issues, and maintain service excellence from your home environment.
Key Responsibilities
- Handle customer service and renewal-related calls
- Provide accurate information and resolve customer concerns
- Maintain customer records
- Deliver high-quality service from a remote/WFH setup
- Meet daily and monthly performance targets
Eligibility CriteriaMandatory Skills
- Gujarati communication (mandatory)
- Hindi communication
- Good computer handling skills suitable for WFH
Qualifications
- Minimum 1 year recent experience in Customer Service or Renewals
- HSC/12th Pass
- Age: 21–35 years
- Must be available for virtual interview rounds
- Must reside in Surat or Vapi for WFH hiring
Work Schedule (WFH – Day Shift)
- 10 AM to 7 PM
- 12 PM to 9 PM
- 1 rotational weekly off between Monday to Friday
Salary & Benefits
- ₹20,000 in-hand
- ₹23,000 gross
- Full work-from-home role
- Virtual training and onboarding
- Stable day-shift job with long-term career growth
Location Requirement
- Only candidates from:
- Surat
- Vapi
Why This WFH Job Is Ideal
- No commuting
- Comfortable home-based working setup
- Virtual interviews and joining
- Supportive and growth-oriented environment
Job Type: Full-time
Pay: ₹20,000.00 - ₹23,000.00 per month
Benefits:
- Provident Fund
- Work from home
Work Location: Remote
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