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Best Friends Pet Care INC

Customer Service Representative

Posted on Jan. 27, 2025

Lenexa, United States of America
No Salary information.

Full Time

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Customer Service Representative:

Pete and Mac's Pet Resort in Lenexa, KS, powered by Best Friends Pet Care, is seeking a Customer Service Representative. Our Customer Service Representatives are our first points of contact with guests and are focused on building great relationships while providing "wow" service.

We are an Employee-Owned and operated company that is expanding, which provides many growth opportunities within the company. We currently have 70 locations nationwide and have been in business for 30 years.

If you are looking for a company in which you can learn and grow, our countrywide, well-established pet care facility may be the perfect place for you!

Responsibilities:

Animal handling
Main lobby operations – check-ins, check-outs, guest visits and tours
Answering and handling calls in a professional manner
Maintaining cleanliness
Scheduling
File maintenance
Data entry

Requirements:

animal handling experience required
flexible work hours
1 year customer service experience preferred
Computer skills
Timekeeping
Excellent organizational skills
Able to utilize multi-line phone
Strong communication skills
Able to lift 40 lbs
Able to stand for up to 8 hours a day
Display professional manner at all times

Job Type: Full-time

Pay: $15.00 per hour

Benefits:

401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Shift:

Day shift

Work Location: In person

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