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Customer Service Representative
Posted on June 19, 2025
- Remote, India
- 0 - 0 USD (yearly)
- Full Time

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Company: Working Panda
Process: Customer Support Inbound Call Process
Location: Work From Home
Skills Required:
- Excellent communication and customer support skills for call support.
- Should be ready to work 9 hours where the work window may vary (rotational).
Qualification:
- Intermediates can apply.
Salary Structure:
- Salary & stipend credits last day of every month.
- Working Panda offers stipends of INR 300 per day during the training period. Thus, in the first 30-40 days, applicants will receive a total stipend of (30-40 days x INR 300).
Post Training:
- For Freshers: Effective starting salary is INR 12,776 per month, with an annual CTC of INR 179,447.
- In the absence of a provident fund account, the in-hand salary increases to INR 13,100 per month while maintaining the same annual CTC.
- For Experienced: The in-hand salary is INR 15,400 per month, with an annual CTC of INR 209,447.
- Experienced candidates must possess a minimum of one year of work experience in any field along with company credentials (either experience letter or offer letter and last month's salary slip).
Shifting:
- Rotational shifting after the training period.
- 6 Days work/1 day off.
Job Details:
- Provide day-to-day operational customer service via live calls.
- Process service orders, answer questions, and troubleshoot.
- Collaborate effectively with all team members, keeping the team informed of issue status by sharing information through communication tools provided by the client.
- Manage personal and customer support inboxes effectively and respond quickly to end-user requests based on service standards set for each customer.
Interview Rounds:
- One video interview round on the induction day
- Company briefing session via video call (Details will be explained again.)
- Operational Proficiency (OP) round via video call
- Final calling round from the client’s side
Job Type: Full-time
Pay: ₹12,800.00 - ₹15,400.00 per month
Benefits:
- Internet reimbursement
- Provident Fund
- Work from home
Schedule:
- Rotational shift
Supplemental Pay:
- Overtime pay
- Performance bonus
- Shift allowance
Education:
- Higher Secondary(12th Pass) (Preferred)
Language:
- English (Required)
- Hindi (Required)
Job Type: Full-time
Pay: ₹12,800.00 - ₹15,600.00 per month
Benefits:
- Health insurance
- Work from home
Schedule:
- Rotational shift
Supplemental Pay:
- Overtime pay
- Performance bonus
Language:
- English (Required)
- Hindi (Required)
Work Location: Remote
Expected Start Date: 04/07/2025
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