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Customer Service Representative (Csr)
Posted on June 16, 2025
- Mh, India
- 0 - 0 USD (yearly)
- Full Time
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Key responsibilities: -
Handling the incoming and outgoing calls
Respond promptly and professionally to incoming calls.
Understanding the purpose of the call and handing over the call to the concerned
person
Answer questions / provide assistance about the organization to the clients such as
business hours, location, and services.
Cross verifying and maintaining the reports on a daily basis
Cross checking the inquiries in the CRM and ensuring all the calls / data is entered in the
CRM
Ensuring the call back calls are connected in the specified time
Report equipment issues or malfunctions without delays to the admin department
Training the new joiners on telephone etiquettes
Maintaining the decorum in the telephone department
Escalate complaints or concerns to higher authorities when required
Provide basic and accurate information to the clients
Ensuring the client’s entries are accurately entered into the system
Any other work assigned by the organization depending on the nature of work
Job Type: Full-time
Pay: ₹13,000.00 - ₹15,000.00 per month
Schedule:
- Day shift
Work Location: In person
Speak with the employer
+91 9503776369
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