Find Your Next Job
Customer Success Executive
Posted on Jan. 5, 2026
- Ka, India
- 0 - 0 USD (yearly)
- Full Time
Tailor Your Resume for this Job
Asia
Bengaluru
Job Description
CSM will act as liaison between customers and internal Capillary teams. Client facing role that involved relationship management.
Job responsibilities include but are not limited to:
- Graduate with preferably 2-3 years of experience in customer support, account management experience or client servicing.
- Leverage product expertise and technical knowledge to delight customers.
- Work closely with Engineering and Product and Customer Success teams to solve customer problem statement
- Handle customer service requests over ticketing system
- Provide technical support and training to clients
- Drive the on-boarding of customers with Capillary products
- Share analytics, insights and best practices with customers.
- Contribute to creating online support documentation which helps other sub functions to manage customers.
- Maintain excellent service standards, going above and beyond to ensure customer satisfaction and retention
- Active listening and extremely empathetic
- Prompt action and consistent delivery
- Customer orientation and ability to adapt to different types of customers
- Ability to multitask and manage time effectively
Job Requirement
- Excellent understanding and communication skills(especially written)
- Knowledge of tools like Databricks, Jira, Postman etc. will be preferred
- Should be able to work on specific goals set on a monthly, quarterly and annual basis
- CRM experience preferred
Tailor Your Resume for this Job
Share with Friends!
Similar Jobs
Fabriplay
Business Development Executive – Saas Fashiontech
Location: ChennaiEmployment Type: Full-timeExperience: 2+ years in B2B SaaS or fashion/retail tech …
Full Time | Tn, India
Apply 15 hours, 53 minutes ago
NGS Super
Manager, Claims Performance & Excellence
Introduction: About us We are an award winning, national $18B public offer industry fund focused on…
Full Time | Melbourne, Australia
Apply 15 hours, 54 minutes ago
Senior Account Manager, Microsoft Advertising (German Market) Dublin Based
Overview Microsoft Advertising (MSA) empowers the largest advertisers around the world to reach the…
Full Time | Dublin, Ireland
Apply 2 days, 15 hours ago
Tanso Technologies
(Senior) Product Sustainability Specialist
Become part of Tanso and decarbonize industries with us. To help leading industrial companies maste…
Full Time | München, Germany
Apply 2 days, 15 hours ago
Dprince Broadcast Network
Business Growth Executive Intern
Location: Navi MumbaiDuration: 3–6 monthsMode: On-site (Hybrid/Remote, as applicable)About th…
Internship | Mh, India
Apply 2 days, 15 hours ago
Senior Director Of Technology & Data Systems
Position Summary The Senior Director of Technology & Data Systems serves as the organization's …
Full Time | Oak park, United States of America
Apply 2 days, 18 hours ago
Cerivo
Senior Bdr
Senior Business Development Representative (Danmark) Vær med til at bygge pipeline hos Norde…
Full Time | Nørrebro, Denmark
Apply 3 days, 15 hours ago
Top Cut Foods Pty Ltd
Head Of Procurement
Introduction: Top Cut Foods | National Leadership Role | Executive Opportunity At Top Cut Foods, w…
Full Time | Ormeau, Australia
Apply 3 days, 15 hours ago