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Customer Success Executive

Posted on May 21, 2026

  • Dl, India
  • 0 - 0 USD (yearly)
  • Full Time

Customer Success Executive job opportunity

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key Responsibilities

  • Handle B2B customer interactions professionally
  • Build and maintain strong relationships with customers
  • Onboard new customers and guide them through product/service usage
  • Understand customer needs and provide appropriate solutions
  • Ensure high levels of customer satisfaction and retention
  • Address customer queries, concerns, and escalations promptly
  • Coordinate with internal teams to resolve customer issues
  • Conduct regular follow-ups with customers
  • Monitor customer feedback and identify improvement opportunities
  • Maintain accurate customer records in CRM systems
  • Support upselling and cross-selling opportunities when applicable

Pay: ₹28,000.00 - ₹30,000.00 per month

Experience:

  • Customer Success Executive: 1 year (Required)

Language:

  • English (Preferred)

Work Location: In person


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