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Customer Support Associate
Posted on Sept. 23, 2025
- Rj, India
- 0 - 0 USD (yearly)
- Full Time
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Job Description:
We are hiring Customer Support Associates for our US process. This is a blended role (Voice + Non-Voice) where you will handle customer interactions across multiple channels.
Key Responsibilities:
- Handle inbound & outbound customer queries via calls, emails, and chat.
- Resolve customer concerns with accuracy and empathy.
- Assist customers with product/service information and order-related support.
- Maintain records of customer interactions and ensure high-quality service delivery.
Eligibility:
- Education: Graduate/Undergraduate (any stream).
- Experience: Freshers and experienced candidates can apply.
- Skills: Fluent communication skills in English (verbal & written) are mandatory.
- Work Environment: Comfortable with night shifts (US timings).
Salary & Benefits:
- Salary: ₹27,000 – ₹35,000 per month
- Additional: ₹5,000 Travel Allowance (TA)
- Working Days: 5.5 days/week (as per US shift requirements)
- Growth opportunities in a global work environment
Why Join VGL?
- Be part of a leading global retail brand
- Competitive pay package with attractive benefits
- Great exposure to international processes
Apply Now: Submit your resume on indeed HR will connect with you.
Job Type: Full-time
Pay: ₹27,000.00 - ₹35,000.00 per month
Benefits:
- Provident Fund
Language:
- English (Required)
- Hindi (Preferred)
Work Location: In person
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