Find Your Next Job
Customer Support Representative
Posted on July 8, 2026
- Seguin, United States of America
- 17.0 - 19.0 USD (hourly)
- Full Time
Tailor Your Resume for this Job
General Job Description
Processes orders from physician’s offices and patients. Provides company billing personnel with necessary paperwork and documentation. This position is not eligible to be performed from a remote location.
Essential Job Functions
- Receiving and handling of all incoming referrals and orders per HIPPA regulations, including but not limited to:
- Patient Demographics
- Emergency Contact Information
- Insurance Information and Verification
- Physician Information
- Diagnosis
- Billing Information
- Informs patient of insurance policy benefits.
- Assists in the inventory control of rented equipment.
- Responsible for meeting quotas and following time guidelines as put forth by Department Lead.
- Communicates with warehouse personnel to provide the patient’s equipment and supplies.
- Scanning and uploading all pertinent patient information.
Job Duties:
- Answer incoming customer inquiries
- Collaborate with management teams to stay updated on new products, services, and policies
- Record customer information within our customer service database
- Engage with clients in a friendly and professional manner while actively listening to their concerns
- Offer support and solutions to customers in accordance with the company's customer service policies
- Complete on-call rotation for emergencies
- Other duties as requested
- Assist with deliveries when needed.
Communication method(s) used:
- Phone
Work Remotely
- No
Required
- Drivers license
Job Type: Full-time
Pay: $17.00 - $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
Education:
- High school or equivalent (Required)
Experience:
- customer service: 1 year (Preferred)
Language:
- Spanish (Preferred)
Work Location: In person
Tailor Your Resume for this Job
Share with Friends!
Similar Jobs
Snap Ireland
Business Development Manager
The Company: Snap is a leading print and essential marketing/promotion services partner in Ireland.…
Full Time | Athlone, Ireland
Apply 15 hours, 26 minutes ago
Design Quality Assurance Engineer
Company Description Join Us as a Design & Quality Assurance Engineer in Tipperary! Are you read…
Full Time | Tipperary, Ireland
Apply 15 hours, 26 minutes ago
Petit Guanxi
Finnish-Speaking Sales Agent (100% Remote | Freelance)
Join Sqwad as a Freelance Sales Development Representative (Remote)Work 100% remotely with a guaran…
Part Time | Etätyö, Finland
Apply 15 hours, 27 minutes ago
Cloyes Gear and Products, Inc.
Technical Customer Support Representative
SUMMARY:Provide technical support to customers on turbochargers, including troubleshooting and inst…
Full Time | Surrey, Canada
Apply 15 hours, 29 minutes ago
It Help Desk Representative
Collette Health is currently looking for a full-time IT Help Desk Representative to work four 10-ho…
Full Time | Noblesville, United States of America
Apply 17 hours, 40 minutes ago
Shuttle Driver
Enjoy driving, meeting new people, and being out and about during the day? Gary Moe Mazda is lookin…
Full Time | Red deer county, Canada
Apply 1 day, 15 hours ago
MODERN AIR FILTERS CORPORATION
Office Administrator
Order Desk & Customer Service Representative. Location: Brampton, ON. Company: Modern Air Filtr…
Part Time | Brampton, Canada
Apply 1 day, 15 hours ago
Inside Sales Representative - Austria & Switzerland
Vienna, Vienna, Austria Sales Ref ID: JR-020221 Overview Your next great move. If you're passionate…
Full Time | Wien, Austria
Apply 1 day, 15 hours ago