Customer Support Representative (Night Shift)

We are looking for an experienced Customer Service Representative for US International Process to provide excellent customer service and to promote this idea throughout the organization. The goal is to keep the department running in an efficient and profitable manner, to increase customer satisfaction, loyalty and retention and to meet their expectations.

Benefits:

• Paid one Leave

• Paid training and development

• Weekly and Monthly Incentives

Requirement:

Night Shift folks only!!

• Proven working experience as a Customer Service Representative, Cold Calling Expert, Call center Sales Representative and BPO background.
• Proficiency in English

• Excellent phone etiquette and excellent verbal, written, and interpersonal skills
• Ability to think strategically and to lead
• Working knowledge of customer service software, databases and tools
• Awareness of industry’s latest technology trends and applications
• Strong Customer/Client-facing and communication skills
• Advanced troubleshooting and multi-tasking skills
• Customer service orientation
• Having experience in US Logistics will be a plus
• Fresher, Intern can also apply

Job Types: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹40,000.00 per month

Schedule:

• Night shift
• Rotational shift

Supplemental Pay:

• Commission pay
• Performance bonus
• Quarterly bonus

Language:

• English (Required)

Shift availability:

• Night Shift (Required)

Work Location: In person

Expected Start Date: 02/01/2025