Customer Technology Advisor Data & Artificial Intelligence

Who We Are

At Kyndryl, we design, build, manage and modernize the mission-critical technology systems that the world depends on every day. So why work at Kyndryl? We are always moving forward – always pushing ourselves to go further in our efforts to build a more equitable, inclusive world for our employees, our customers and our communities.

The Role

The role of Customer Technology Advisor is a strategic position within the Go-To-Market team, focused on delivering innovative technology solutions and exceptional value to customers. Acting as a trusted advisor and certified expert, you will collaborate closely with Kyndryl Consult Partners and customer stakeholders to identify business and technical requirements, create cross-practice solutions, and drive profitable deals.

Your responsibilities span consulting, advisory, and architecture activities across sales, pre-sales, and delivery, including leading the pre-sales process and ensuring compliance with best practices. You will showcase Kyndryl’s capabilities through compelling demonstrations, proofs of concept, and prototypes, while building strong relationships with external alliance partners. Success in this role requires deep technical knowledge, strong business acumen, outstanding communication skills, and a passion for innovation. By shaping future technology solutions and fostering customer success, you will play a pivotal role in Kyndryl’s growth and industry leadership.

Your Future at Kyndryl
Every position at Kyndryl offers a way forward to grow your career. We have opportunities that you won’t find anywhere else, including hands-on experience, learning opportunities, and the chance to certify in all four major platforms. Whether you want to broaden your knowledge base or narrow your scope and specialize in a specific sector, you can find your opportunity here.

Who You Are

You’re good at what you do and possess the required experience to prove it. However, equally as important – you have a growth mindset; keen to drive your own personal and professional development. You are customer-focused – someone who prioritizes customer success in their work. And finally, you’re open and borderless – naturally inclusive in how you work with others.

Required Skills and Experience

• Bachelor's degree or Master’s degree
• 7+ years of AI and Data consulting experience, or other relevant experience in AI & Analytics domain, with a proven track record of building and maintaining client relationships
• Collaborate with customers and account partners in different industries to identify new data management and AI opportunities, and build proposals and pitch materials to position Kyndryl as a trusted partner for AI & Data transformation
• Experience in designing and implementing data governance frameworks to ensure data quality, security, and compliance across AI and analytics initiatives
• Having led data strategy development to align with business goals, including data acquisition, storage, processing, and lifecycle management
• Experience with data integration efforts across disparate systems and platforms to enable unified analytics and AI capabilities
• In-depth understanding of AI technologies, including machine learning, deep learning, and generative AI techniques

• Good knowledge of AI frameworks, tools, and platforms such as TensorFlow, PyTorch

• Excellent communication and interpersonal skills, with the ability to effectively communicate complex technical concepts to diverse audiences.

• Strong problem-solving and analytical skills, with a keen attention to detail.

• Excellent spoken and written German and English language skills

The minimum yearly salary suitable for this full-time role as a Customer Technology Advisor Data & Artificial Intelligence is €68,320. Your actual salary will be discussed in a personal interview, taking into account your professional experience as well as qualifications and educational background.

Being You

Diversity is a whole lot more than what we look like or where we come from, it’s how we think and who we are. We welcome people of all cultures, backgrounds, and experiences. But we’re not doing it single-handily: Our Kyndryl Inclusion Networks are only one of many ways we create a workplace where all Kyndryls can find and provide support and advice. This dedication to welcoming everyone into our company means that Kyndryl gives you – and everyone next to you – the ability to bring your whole self to work, individually and collectively, and support the activation of our equitable culture. That’s the Kyndryl Way.

What You Can Expect

With state-of-the-art resources and Fortune 100 clients, every day is an opportunity to innovate, build new capabilities, new relationships, new processes, and new value. Kyndryl cares about your well-being and prides itself on offering benefits that give you choice, reflect the diversity of our employees and support you and your family through the moments that matter – wherever you are in your life journey. Our employee learning programs give you access to the best learning in the industry to receive certifications, including Microsoft, Google, Amazon, Skillsoft, and many more. Through our company-wide volunteering and giving platform, you can donate, start fundraisers, volunteer, and search over 2 million non-profit organizations. At Kyndryl, we invest heavily in you, we want you to succeed so that together, we will all succeed.

Get Referred!

If you know someone that works at Kyndryl, when asked ‘How Did You Hear About Us’ during the application process, select ‘Employee Referral’ and enter your contact's Kyndryl email address.