Digital Presales Solution Architect

Digital Presales Solution Architect

This role has been designed as ‘’Onsite’ with an expectation that you will primarily work from an HPE office.

Job Description:

Global Sales at HPE is about building the future. We are redefining what’s next and combining our legacy of innovation with a bold new goal to accelerate everything we do. Our sales organization is comprised of 10,000+ professionals in sales, presales, service, and support functions. Together with our partners, we deliver global, commercial, public sector & small/medium business customers throughout 11 geographies. We’re transforming businesses. Join us redefine what’s next for you.

Job Family Definition:

Provide technology consulting to external customers and internal project teams. Responsible for providing technical support and/or leadership in the creation and delivery of technology solutions designed to meet customers’ business needs and, consequently, for understanding customers’ businesses. As trusted advisor create and maintain effective customer relationships so as to insure customer satisfaction. Maintain knowledge of leading edge technologies and industry/market domain knowledge. Actively contribute to the company’s solutions portfolio by providing information ranging from technical knowledge to methodologies based on experience gained from customer projects. Shape technical direction and technical strategies within the organization and for external customers. Accountable for consistent and significant chargeability levels (or expense relief for internal project teams) and for assisting in meeting or exceeding revenue and customer satisfaction goals. Contribute to organization’s profitability by generating and cultivating new business opportunities and by providing technical support for deal proposal development.

Management Level Definition:

Contributions include applying developed subject matter expertise to solve common and sometimes complex technical problems and recommending alternatives where necessary. Might act as project lead and provide assistance to lower level professionals. Exercises independent judgment and consults with others to determine best method for accomplishing work and achieving objectives.

What you’ll do:

Responsibilities:

• Interact with sales/pursuit/ Presales team in country and work with them to understand the customer requirement, review RFP and Solution requirement etc.
• Deliver best-in-class technology solutions to solve customer business challenges, while also meeting HPE business objectives
• Take part in solution preparation to deliver technical value and expertise to HPE’s large customer base, and/or contributing to the design of technical solutions for customer environments
• Work independently or across teams to establish and maintain excellent customer relationships
• Participate in a chosen technical community or profession to continuously expand your technical knowledge, business acumen, and professional network.
• Ability to interact with people (customer and internal HPE) at all levels and geographies.
• Communicate effectively with technical and non-technical stakeholders and have an ability to drive the conversation/discussion.
• Work in collaboration with sales to develop pricing quote and SoW for in-pursuit deals
• As Solution Architect with the country Pursuit Team, develop end-to-end solutions for managed services delivery to exempted customers.
• Possess technical writing skills to publish required documents.
• Identify and contribute to projects to improve services, customer satisfaction, profitability, and team efficiency.
• Possess a strong customer focus with the ability to manage escalations and balancing the needs of the customer & the HPE teams (Sales/ Pursuit/ Delivery.

What you need to bring:

Education and Experience Required:

• 5+ years of professional experience and a Bachelor of Arts/Science or equivalent degree in computer science or related area of study; without a degree, three additional years of relevant professional experience (8+ years in total).

Knowledge and Skills:

• Technical Skills:

• Demonstrable technical expertise in Designing, Architecting & Deploying Hybrid Cloud (AWS/ Azure/ GCP), On-prem cloud solutions, Containers/ Kubernetes, automation (Iaac), High performance computing platforms, AI platforms design and architecture, Data platform design, Storage implementations & migration solutions, Datacenter networking design & architecture, cyber security solutions, Desktop Virtualization, VDI Technologies, VMware Horizon View, MS APP-V, Citrix Virtual Apps and Desktops. (Expertise in any 2 areas and broad understanding in the IT infrastructure stack and integrations is desired)
• Broad technical knowledge on different technologies within Windows, Unix, Linux, VMware, and Hyper-V
• Experience in developing architectural design documents based on existing sample or new requirement.
• Experience in responding to RFPs
• Experience developing HLD and LLD.
• Experience with large implementations.
• Experience with migrating solutions.
• Good experience on Sizing tools and Capacity Planners.
• Experience in estimating efforts as per the design and develop competitive price to quote.
• Good knowledge on at least two Core technology platforms like Compute, Storage, and Networking & Security.
• Deep knowledge in different phases of projects such as discovery, planning, design, migration execution and decommission
• Technical knowledge and experience on Infrastructure monitoring tools.
• Knowledge of remote deployment programs and monitoring processes and concepts.
• ITIL Certification/Awareness

• Business Skills:

• Demonstrate strong written and verbal communication skills. Ability to write detailed technical reports/documents evaluating the existing Solutions.
• Demonstrate business judgment, decision making skills, negotiating skills, time-resource management, complex problem solving, in-depth product knowledge, creativity, teamwork, knowledge of quality processes, political astuteness, and sensitivity in dealing with diverse cultures and ability to learn quickly.
• Must be a team player and show ability and willingness to motivate and support other engineers.
• Strong organizational, time management skills with keen attention to detail.
• Can work opportunities with tight schedule.
• Approach new technologies and assignments with a positive, opportunistic “can-do” attitude.
• Willingness to take ownership of issues and assignments.

Accountability, Accountability, Active Learning, Active Listening, Bias, Business Growth, Client Expectations Management, Coaching, Creativity, Critical Thinking, Cross-Functional Teamwork, Customer Centric Solutions, Customer Relationship Management (CRM), Design Thinking, Empathy, Follow-Through, Growth Mindset, Information Technology (IT) Infrastructure, Infrastructure as a Service (IaaS), Intellectual Curiosity (Inactive), Long Term Planning, Managing Ambiguity, Process Improvements, Product Services, Relationship Building {+ 5 more}

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

#india #sales

Job:

Services

Job Level:

TCP_03

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

No Fees Notice & Recruitment Fraud Disclaimer

It has come to HPE’s attention that there has been an increase in recruitment fraud whereby scammer impersonate HPE or HPE-authorized recruiting agencies and offer fake employment opportunities to candidates. These scammers often seek to obtain personal information or money from candidates.

Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge any candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. The credentials of any hiring agency that claims to be working with HPE for recruitment of talent should be verified by candidates and candidates shall be solely responsible to conduct such verification. Any candidate/individual who relies on the erroneous representations made by fraudulent employment agencies does so at their own risk, and HPE disclaims liability for any damages or claims that may result from any such communication.