Digital Solution Engineer - Cloud & Ai Data, French Speaking

• Accelerate your career growth by leading impactful engagements that help customers modernize their data platforms and adopt cutting-edge cloud and AI technologies.
• Deepen your technical proficiency through hands-on solution design, architecture workshops, and real-world deployment scenarios.
• Develop strategic influence by guiding customers through secure, scalable data solutions and shaping key technical decisions.
• Strengthen your collaboration skills by working closely with engineering teams, platform specialists, and customer stakeholders.
• Build future-ready capabilities through immersive learning, certifications, and continuous exposure to Microsoft’s evolving data and analytics ecosystem.

Microsoft’s mission is to empower every person and every organization on the planet to achieve more. As employees we come together with a growth mindset, innovate to empower others, and collaborate to realize our shared goals. Each day we build on our values of respect, integrity, and accountability to create a culture of inclusion where everyone can thrive at work and beyond.

Responsibilities

• Tailors Microsoft standard messaging to audience using knowledge of specific Microsoft products.
• Learns about Microsoft capability to contribute to strategy development and how to provide strategic and technical input.
• Tailors Microsoft value messaging to audience.
• Reviews customer interactions and raises and acts on customer compete information to contribute to development and landing of compete strategies.
• Learns how to serve as the voice of the customer (VOC) through feedback, blockers, insights, and resources (e.g., unified action tracker [UAT], technical feedback platform across communities).
• Assists team members to monitor, analyze, or implement action plans to promote customer usage of key/prioritized Microsoft solutions/products that support customer’s business outcomes.

• Engages other resources (e.g., product and engineering teams) and learns to leverage programs and investments (e.g., Microsoft Technology Center [MTC], exec briefing center, partner workshops) with support from peers.
• Develops understanding of standards and best practices (e.g., managed service provider [MSP], managed certified professional [MCP]). May support customer engagements through pre-sales activities while utilizing common sales and delivery methodology for the Microsoft sales organization.
• Engages other resources, leveraging basic resource knowledge, for key areas of technology as needed to overcome technical blockers on assigned technology set.
• Develops understanding of current customer context and anticipates next steps. Uses product expertise to build credibility with customers individually or at scale.
• Begins to develop awareness of available resources by familiarizing themselves with the community and engaging others to gain product knowledge. Engages other resources, leveraging basic resource knowledge, for key areas of technology as needed to overcome technical blockers on assigned technology set
• Identifies customer needs and recommends suitable Microsoft solutions with support from peers. Improves customer interactions through feedback and observation.
• Engages with and reaches out to customer technical and business decision makers with coaching from others.

• Engages in partner sell-with scenarios by contributing to the facilitation of technical engagements and partnering with colleagues to manage the sales process.
• Engages in partner sell-with scenarios by contributing to the facilitation of technical engagements and partnering with colleagues to manage the sales process.
• Supports the development of relationships with pre-sale team and partners.
• Work with manager or peer mentor to learn how to identify top 5 to 10 partners to work with in applicable territories.

• Presents basic reference architectures to partners or customers for key parts of their technology sets.
• Learns about and uses existing demonstration assets. Contributes to demonstrations (e.g., proof of concept [POC] sessions with partners) of solutions based on specific Microsoft products through early stage engagements with coaching from senior colleagues.
• Leverages partner/customer teams as needed to prove product capabilities and integration into customer environment.
• Reviews partner demonstrations and provide feedback to ensure alignment with Microsoft standards with guidance.

• Ensures customer technical teams are aware of and leveraging available for-scale skilling programs
• May participate in local Microsoft tech community sessions, hackathon, attend community calls, etc.
• Consumes and leverages readiness materials to expand domain knowledge and practices expertise by communicating with customers, partners, and senior colleagues.

Qualifications

• Bachelor's Degree in Computer Science, Information Technology, Engineering or related field, or equivalent experience.
• This role requires proficiency in written, reading, and conversational English & French, as you will be assigned to the CEMA Customer Market.
• Technical Communication skills: The ability to adapt communications around different technologies, products, and services to the audience's level of understanding.
• Problem Solving: The ability to identify problems and review related information to develop and evaluate options and implement solutions.
• Presentation Delivery: The ability to deliver formal presentations to others. This includes sharing information on a range of topics in a clear, concise, engaging and convincing manner; commanding the audience’s attention; using effective presentation materials.

• Bachelor's Degree in Computer Science, Information Technology, Engineering or related field, or equivalent experience, AND 2+ years technical pre-sales or technical consulting experience OR equivalent experience.
• 1+ year(s) experience with cloud and hybrid, or on premises infrastructures, architecture designs, migrations, industry standards, and/or technology management.
• Creativity: The ability to apply ingenuity, inventiveness, and imagination to the inclusive design and construction of a product, service, program, or initiative.
• Decision Making: The ability to make decisions in a fast-paced, rapidly changing environment. This includes the ability to define, diagnose, and determine an appropriate resolution, recommendation, or decision while considering alternatives and factors (e.g., resources, costs, trade-offs).
• Relationship Management: The ability to develop and maintain positive working relationships with supervisors, staff, managers, customers, and vendors. This includes expressing empathy and compassion when dealing with the needs and problems of others, being approachable, taking time to address the concerns of coworkers, and treating others with respect and dignity.
• Microsoft Products: Knowledge of Microsoft products/services and the ability to participate in technical conversations related to products/services. Fundamental or Intermediate level credentials/certifications on Microsoft of competitive Cloud and/or AI Platforms, or willingness to attain the right technical certifications required for the role.