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Team Leader Call Center

Posted on Aug. 23, 2025

  • Pompei, Italy
  • 14500.0 - 16091.0 USD (yearly)
  • Full Time

Team Leader Call Center job opportunity

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Siamo alla ricerca di un Team Leader Call Center – Outbound Telemarketing per guidare e motivare un team commerciale dedicato alla vendita telefonica. La figura selezionata sarà responsabile del raggiungimento degli obiettivi di performance, del coaching operativo e della gestione quotidiana delle attività outbound.

Responsabilità principali:

Gestione e motivazione del team outbound

Monitoraggio e miglioramento delle performance attraverso KPI

Coaching e formazione continua degli operatori

Supporto operativo all'avvio di nuove campagne e inserimento di nuove risorse

Supervisione diretta delle attività di telemarketing outbound

Requisiti richiesti:

Diploma di scuola superiore

Esperienza di almeno 2–3 anni nel ruolo di Team Leader outbound

Ottima conoscenza delle tecniche di telemarketing outbound

Spiccate doti di leadership e capacità di gestione di team

Competenze consolidate in ambito vendita e comunicazione

Contratto di lavoro: Tempo pieno

Retribuzione: a partire da €1.200,00 al mese


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