Dining Room Attendant

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Heartland Housing Foundation serves over 900 households in Fort Saskatchewan & Strathcona County as a not-for-profit housing management body and the administrators for provincially funded rent supplement programs. We operate 12 properties, including affordable lodges, rent-geared-to-income seniors housing, and near market housing for all ages.

Heartland Housing Foundation actively advocates for expanded access to affordable housing in the region, and is a member of several national, provincial, and regional affordable housing associations and working groups.

Values

• Respect: we are considerate of each other and of those we serve. 
• Kindness: we are welcoming, inclusive, and supportive of one another. 
• Teamwork: we collaborate and learn from each other.
• Safety: we take pride in being safe in our work. 
• Accountability: we take responsibility for our actions and hold ourselves to a high standard. 

Comprehensive Benefits Package:

• Wellness: Access to our employee assistance program and wellness program, promoting a healthy work-life balance.
• Financial Security: Competitive salary and standard vacation pay on each cheque Additional Perks: Enjoy discounted food, a referral program, shift differentials and premiums, footwear allowance, and on-site parking

Key Benefits:

• Work-Life Balance: standard evening hours. We believe that a happy and fulfilled workforce is essential for long-term success, and we strive to create an environment where you can excel
• Career Development: Engage in succession planning, opportunities for growth, and continuous learning through our supportive environment.
• Collaborative Culture: Be part of our collaborative committees driving innovation and excellence. You'll have the opportunity to work alongside talented individuals from diverse backgrounds, exchanging ideas, and collectively driving towards common goals.
• Competitive Compensation: Enjoy our competitive salary, vacation pay on each cheque, set hours and schedule that works for you, and much more…..
• Impactful Work: Joining Heartland Housing Foundation means you are part of a company committed to building vibrant communities. Every day, you will have the opportunity to be part of something meaningful and make a difference in the lives of those we serve

Hours

• 4:00pm - 8:00pm
• 4 days on 4 days off rotation schedule, including weekends and holidays

Pay

• Competitive pay, starting at $19.08 per hour
• Shift differentials and shift premiums are available based on your scheduled shifts and hours

Location

• Located at Clover Bar Lodge, Sherwood Park
• On-Site parking available for all employees

Position Overview

As a Dining Room Attendant, you'll be at the forefront of our Food Services team, delivering top-notch customer service to residents. Your main role involves ensuring meal service runs smoothly, this includes maintaining a clean dining area, setting tables, and serving food to our residents. Your dedication to providing prompt and efficient service will ensure a positive dining experience for all. If you're passionate about providing top-notch meal service to residents while maintaining a clean environment, we'd love to have you join our team!

Responsibilities

Dining Room Service

• Prepare Dining Room: Set tables and prepare condiments and beverages, ensuring equipment readiness for meal service.
• Provide Meal Service: Support residents by describing menu options, taking orders, and serving food and beverages according to guidelines.
• Greet Residents: Welcome residents, conduct wellness checks, and follow up on absent residents with housekeeping.
• Monitor and Replenish: Keep track of food levels during meals and snacks, replenishing as necessary throughout the day.
• Clean and Sanitize: Ensure dining room cleanliness post-service, including tables, chairs, equipment, and floors.
• Dishwashing and Assistance: Clean and sort dishes, utensils, etc., by handwashing or using the dishwasher as needed, assisting other dining room and kitchen staff.

Health, Safety, and Environmental Stewardship:

• Safety Compliance: Adhere to safety protocols and promote a culture of safety within the organization.
• Cleanliness and Hygiene: Maintain a clean and sanitary work area, adhering to health standards at all times.
• Emergency Response: Respond to emergencies promptly, documenting incidents and ensuring follow-up actions.

Requirements

• High School Diploma is preferred
• One (1) year of previous experience in a customer service and/or food service environment is preferred
• Strong desire to work in senior’s housing
• Completion of a current and acceptable criminal records check for the vulnerable sector as required by the Protection for Persons in Care Act and the Accommodation Standards and Licensing Act is mandatory
• Attainment of a Food Safety Certificate is required
• Basic working knowledge of Microsoft Word, Outlook and internet usage is preferred
• First Aid and CPR certification may be required

Working Conditions

• Ongoing customer service interaction and communication with staff, site residents and visitors
• Physical activity involving walking, standing, bending and lifting
• Must be able to lift, push and pull equipment and supplies in accordance with the position’s Physical Demands Analysis document
• Operation of food services/kitchen equipment is required
• Must handle and work with various cleaning solvents and chemicals
• Shifts may change according to organizational needs and occasional overtime may be required
• Occasional exposure to unpleasant or abusive individuals

Application Process

Interested applicants, please forward your resume including what position and appropriate hours you are applying for. This position will remain open until filled. We thank all applicants for their interest in this position, however, only those applicants selected for an interview will be contacted.

Heartland Housing Foundation offers competitive salary and benefits packages, training opportunities and an incredible work environment. The successful candidate will be required to provide an acceptable Criminal Records Check, 30 days current

Job Type: Part-time

Pay: From $19.08 per hour

Benefits:

• Wellness program

Work Location: In person