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Dispatcher

Posted on Feb. 6, 2026

  • Full Time

Dispatcher job opportunity

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We are a fast-paced and growing towing company looking for a reliable and organized Tow Truck Dispatcher to join our team. If you thrive under pressure and have strong communication skills, we want to hear from you!

Responsibilities:

  • Answer incoming calls and assist customers professionally
  • Dispatch tow truck drivers efficiently using GPS and Towbook app.
  • Collect accurate details (location, vehicle type, situation)
  • Coordinate multiple drivers and prioritize calls
  • Maintain clear communication with drivers and customers
  • Handle payments, invoices, and basic record keeping (if required)
  • Provide excellent customer service in stressful situations
  • Bring/supervise customers in the yard

Requirements:

  • Previous dispatch or customer service experience (preferred but not required)
  • Strong communication and multitasking skills
  • Ability to stay calm under pressure
  • Basic computer skills
  • Knowledge of local roads/areas is a must
  • Must be reliable and punctual
  • Criminal record check required and driver abstract for insurance purposes

Job Type: Full-time

Pay: From $22.00 per hour

Expected hours: 40 – 50 per week

Benefits:

  • Casual dress
  • Dental care
  • Extended health care
  • Vision care

Language:

  • English (required)

Work Location: In person


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