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Dispatcher - Customer Service

Posted on Aug. 27, 2025

  • Pb, India
  • 0 - 0 USD (yearly)
  • Full Time

Dispatcher - Customer Service

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After-Hours Dispatcher (Freight / Trucking Industry)

We are looking for a reliable and experienced After-Hours Dispatcher to join our growing team. The ideal candidate will be proactive, detail-oriented, and skilled at tracking and managing shipments while providing excellent communication to both drivers and customers.

Key Responsibilities:

  • Track and trace all active shipments after regular business hours
  • Monitor drivers’ progress and ensure on-time delivery
  • Follow up with drivers regularly to resolve issues or delays
  • Provide timely shipment updates to customers and internal teams
  • Handle urgent requests, escalations, or service issues professionally
  • Utilize load boards and dispatch platforms to manage shipments effectively

Required Skills & Experience:

  • Proven experience as a dispatcher in trucking, freight brokerage, or logistics
  • Strong knowledge of Expert Board, Loadlink, Dispatch Board, and DAT
  • Excellent communication and problem-solving skills
  • Ability to multitask in a fast-paced environment
  • Tech-savvy, with strong data entry and reporting skills
  • Must be dependable and comfortable working independently during after-hours shifts

Shift & Schedule:

  • After-hours coverage (evenings, nights, weekends as required)
  • Flexibility to work varying schedules a plus

What We Offer:

  • Competitive pay (based on experience)
  • Opportunity to work with a supportive and professional team
  • Growth potential within the company
  • Remote work option may be available (depending on location & experience)

If you’re a self-starter who thrives under pressure and enjoys keeping freight moving smoothly, we’d love to hear from you!

Please contact me # 647-609-1433 ( Please message only who has experience , no fresher ) Message me with Resume on WhatsApp

Job Type: Full-time

Pay: ₹10,508.06 - ₹31,929.38 per month

Language:

  • English (Preferred)
  • Hindi (Preferred)

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