Duty Manager

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Eclective is Ireland’s largest hospitality group, we craft extraordinary hospitality experiences that blend premium quality with a relaxed, welcoming spirit. Through our bars, restaurants, and cinemas, we celebrate diversity—in our people, our offerings, and the experiences we create. We are committed to continuous growth, innovation, and excellence, empowering our teams through training and development to set new industry standards.

We are currently seeking a dedicated Duty Manager with strong operational and hospitality experience to join our team in The Stella Cinema ! If you are passionate about hospitality and have previous experience managing in a busy venue, then we would love to hear from you!

Applicant Requirements:

• Have experience within a high-volume venue
• Flexibility with shift times
• Be committed to continual personal improvement and advancement in their profession
• Have a keen eye for detail
• Be a hands-on natural leader
• Level-headed/sensible and consistent in nature, trustworthy and reliable
• Ability to work flexibly under pressure with a good sense of humour
• Approachable with excellent people skills
• Superior customer service skills
• Strong operational experience
• Previous experience and strong knowledge of food and beverage essential
• Strong communicator
• At least 1 years’ experience in a busy F&B venue
• At least 2 years’ experience in a management role
• Previous keyholder experience

The Role:

• Coordinate the operation of the venue during scheduled shifts
• Managing budgets
• Maintaining statistical and financial records
• Ensuring compliance with health and safety legislation and licensing laws
• Keep track of the large event schedule for our property, and ensure events are well managed
• Maintain a close watch on P&L reports to determine areas where profitability can be improved
• Recruit, train, manage and motivate staff
• Respond to customer queries and complaints
• High standards of quality control, hygiene, and health and safety
• Deliver superior guest services and ensure absolute customer satisfaction
• Appraise personnel’s performance and provide feedback to keep team motivated and productive
• Control costs and minimise waste
• Nurture a positive working environment and lead by example
• Comply with all company policies and procedures

Eclective at it's core:

• Be Yourself, Always – At Eclective, we’re all about being authentic. We hire people, not robots. We believe that diverse perspectives make us better, and we encourage everyone to bring their full selves to work.
• Growth is Everything – We offer hands-on training and real opportunities for career growth. No matter where you start, we’ll help you gain the skills and experience to advance.
• Love What You Do – We’re passionate about what we do, but we also believe that fun should always be part of the equation. Eclective is a place where you can enjoy the work you do, with plenty of room for personal development and growth.
• Innovation is Key – From menu design to new cinematic experiences, we love fresh, creative ideas. We encourage our team to think outside the box and constantly challenge the status quo.
• We’re All in This Together – Collaboration is the foundation of our success. We support one another, celebrate wins, and lift each other up during challenges.

Benefits:

• Career Progression - We’re invested in your future. Through continuous training and career development, we help you level up and move forward in your career.
• Staff Food – Enjoy tasty meals during your shifts—because good food is the fuel for great work!
• Staff Parties – Work hard, play hard! We throw amazing staff parties and team-building events to keep the energy high and spirits even higher.
• Exclusive Discounts – Take advantage of discounts across our venues, making it easy to enjoy your own hospitality in your downtime.
• Company Engagement Platform – Connect with your team and stay informed through our interactive platform, featuring events, updates, and everything you need to stay in the loop.
• Ongoing Training & Development – Regular workshops, training, and skill-building opportunities to ensure your growth and career development.
• Refer a friend scheme -We believe great people know great people! Get rewarded for helping us grow our team.
• Confidential Employee Assistance Program – Access confidential support for personal or professional challenges, so you always feel supported.

Eclective Hospitality Group owns and operates over 20 venues in Ireland, in certain instances we may feel your skills and experience may suit another role we have available. By submitting your application, you are permitting Eclective Hospitality Group to contact you for other opportunities within the Group.

#FOH

Job Type: Full-time

Benefits:

• Bike to work scheme
• Company events
• Employee assistance program
• Employee discount
• Wellness program

Work Location: In person