Ecommerce Executive

Location: Based in Dublin 22

Salary: Full time

Hours: 8.30am-5.30pm or 9am-6pm on site

About us:

At McSport, we're passionate about helping people reach their fitness goals by providing the best equipment, service, and experience in the industry.

We hire exceptional people and equip them with autonomy, trust, and resources. As a second-generation family-owned business, we are passionate about our people and our growth. If you are up for a challenge, we would love to have you in our team!

Job Summary

We are looking for a proactive and tech-savvy eCommerce Executive to join our growing eCommerce team. Reporting to the eCommerce Manager, this role will be central to optimising website performance, improving the customer journey, and driving online sales growth. The ideal candidate will bring a passion for eCommerce and digital innovation, with the ability to leverage tools and emerging technologies to enhance performance. This is an exciting opportunity to develop your career in a fast-paced, data-driven environment.

Responsibilities:

• Assist in the day-to-day management of the McSport.ie website and HitFitness.com, ensuring content accuracy, product visibility (merchandising), and site functionality.
• Collaborate with cross-functional teams including marketing, procurement, and IT to execute ecommerce initiatives and campaigns.
• Monitor website performance metrics, analyse data, and generate reports to identify trends, opportunities, and areas for improvement.
• Support the implementation of SEO strategies to improve search engine rankings and increase organic traffic.
• Maintain, optimize, and expand our AI chatbot knowledge base to enhance customer interactions, ensuring continuous performance improvements through data-driven updates.
• Contribute to the development and optimisation of product pages, landing pages, and conversion funnels to drive sales and improve user experience
• Provide support to the customer service department with website-related issues as needed.
• Assist with ad-hoc projects and initiatives to support the overall growth and success of the ecommerce business.
• Merchandise collection pages to ensure products are well-presented, easy to Navigate, and aligned with campaign priorities.
• Monitor and propose cross-sell and upsell opportunities to improve product discovery and increase average order value.
• An interest in using AI tools to discover how basic coding can help automate manual tasks. No coding knowledge required, just a willingness to explore and learn.

Requirements:

• Strong interest in Ecommerce, digital marketing, AI and the sports/fitness industry.
• Proactive attitude with a willingness to learn and take on new challenges in relation to AI-assisted development.
• Stay updated on industry trends, best practices, and emerging technologies in ecommerce and digital marketing.
• Excellent communication skills, both written and verbal. You will be needed to assist in copywriting alongside the marketing team for new product descriptions, so excellent written English is key.
• Analytical mindset with the ability to interpret data and make data-driven decisions.
• Proficiency in Microsoft Office and Google Sheets.
• Familiarity with ecommerce platforms (e.g., Shopify) and content management systems (CMS), a plus but not essential.
• Ability to prioritise tasks, manage multiple projects simultaneously, and meet deadlines in a fast-paced environment.
• Strong attention to detail.

Benefits:

Competitive salary

Opportunity for career advancement and professional development

Employee discounts

Friendly and collaborative work environment

Gym

Why Join Us?

• Be part of a fast-growing eCommerce team within one of Ireland's leading sports retailers.
• Take ownership of digital initiatives with the freedom to test, innovate, and put your ideas into action.
• Gain hands-on experience with cutting-edge eCommerce tools, AI-driven automation, and data analytics to optimise performance.
• Enjoy a competitive salary, staff discount, and clear opportunities for career development.
• Thrive in a creative, supportive team culture where your ideas and contributions have a real impact.