Event Operations Manager

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Job Title: Event Operations Manager
Location: West Palm Beach, FL (In-Office, Full-Time)

About Us
We are a well-established Destination Management Company based in Palm Beach, serving clients across South Florida. Our team specializes in delivering high-impact corporate meetings, social events, and incentive travel programs. Known for innovation, precision, and exceptional hospitality, we bring memorable experiences to life from concept through execution.

Position Overview
We are seeking a highly organized and detail-driven Event Operations Manager to oversee the execution of events and programs. This role ensures all logistics are planned and delivered seamlessly, maintaining the highest standards of service. The ideal candidate thrives in a fast-paced environment, communicates effectively with clients and vendors, and excels at managing complex event operations with professionalism and efficiency.

Key Responsibilities

• Manage all operational aspects of events from planning through execution
• Oversee transportation logistics, tours, and on-site/off-site program operations
• Coordinate staffing, vendor schedules, and client communications
• Maintain event documents, timelines, and manifests using Excel and internal systems
• Coordinate airport arrivals/departures, venue staffing, and transportation schedules
• Develop detailed program recaps including timelines, staffing plans, and logistics
• Conduct site inspections with clients and internal teams
• Serve as on-call operations contact during assigned programs (company phone provided)
• Be on-site during events to oversee execution and resolve issues in real time
• Collaborate with sales and development teams for smooth program transitions
• Conduct post-event evaluations and identify areas for improvement
• Recommend operational efficiencies and enhancements to elevate program delivery

Qualifications

• Minimum 5 years of experience in event operations, hospitality, or related field
• Strong organizational and time-management skills with ability to manage multiple events
• Experience managing vendors, transportation, staffing, and complex logistics
• Excellent communication and client service skills
• Ability to work evenings, weekends, and on-call schedules as needed
• High attention to detail with a calm, solution-oriented approach
• Proficiency in Microsoft Office (Excel and Word required)

Preferred Qualifications

• Experience with a Destination Management Company (DMC)
• Background in event design, décor, or production
• Familiarity with QuickBooks or similar software
• Degree in Hospitality, Event Management, or related field

Benefits

• 401(k) with company match
• Health insurance
• Paid time off
• Mileage

Why Join Us
Join a collaborative and creative team dedicated to delivering exceptional events. If you enjoy bringing complex programs to life and take pride in operational excellence, we encourage you to apply.

Pay: $60,000.00 - $90,000.00 per year

Work Location: In person