Executive Director

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Job Title: Executive Director – Lexington Eye Associates

Location: Lexington, MA

About Us: Lexington Eye Associates is a leading physician-owned practice, consisting of 14 MD's, 8 Consulting MD's, and 11 Optometrists. Encompassing all aspects of the eye, the organization has 6 locations and 130 employees. We are dedicated to providing exceptional routine, medical, and surgical care to our patients. For over 50 years our commitment to excellence and patient satisfaction has established us as a trusted leader in eye health services in our area.

Position Overview: We are seeking an Executive Director to serve as the senior administrative leader of the practice. This candidate will be responsible for the strategic, financial, and operational oversight of the organization. This role partners closely with physician leadership to ensure the delivery of exceptional patient care, operational efficiency, financial sustainability, and a positive organizational culture.

Primary Responsibilities:

• Collaborate with physician partners to set organizational strategies, define priorities, and support governance.
• Lead the execution of strategic initiatives, including service expansion, technology investments, and organizational development.
• Under direct supervision of the board and managing principal, lead strategic planning for physician recruitment, succession planning, and practice growth.
• Oversee all financial operations, including budgeting, forecasting, financial reporting, internal controls, and cash flow management.
• Monitor key performance indicators, provider productivity, and practice benchmarks to optimize financial performance.
• Work closely with our legal and accounting advisers.
• Lead payer strategy, including commercial contract negotiations, Medicare analysis, reimbursement modeling, and network participation decisions.
• Evaluate and recommend capital investments, equipment acquisition, vendor contracts, and cost-saving initiatives to the Managing Principal.
• Direct the revenue cycle, ensuring strong billing practices, denial management, and compliance with payer requirements.
• Lead process improvement initiatives to enhance operational performance, patients experience, and staff efficiency.
• Provide oversight for all HR functions, including recruitment, hiring, performance management, compensation and compliance.
• Develop a high-performing leadership structure with clear accountability and professional development pathways.
• Oversee patient satisfaction initiatives, service recovery processes, and patient communication strategies.
• Partner with physicians and clinical leaders to support quality improvement, clinical compliance, and risk management programs.
• Ensure compliance with HIPAA, OSHA, CMS, and state regulatory requirements.
• Lead data-driven decision making through dashboards, analytics, and reporting tools.
• Manage IT infrastructure, cybersecurity awareness, and technology partnerships.
• Build and sustain relationships with referring providers, hospitals, and community partners.

Key Qualifications:

• Minimum of 8 years of executive leadership experience in the healthcare sector.
• Proven track record of strategic planning and successful implementation.
• Strong financial acumen, with experience in budgeting, financial analysis, and performance management.
• Understanding of internal and external marketing of a large practice.
• Excellent leadership and team-building skills, with the ability to inspire and motivate others.
• Outstanding communication and interpersonal skills.
• Advanced degree in business administration, healthcare management, or a related field (MBA, MHA, etc.) preferred.

What We Offer:

• Competitive salary and future performance-based bonuses.
• Comprehensive benefits package, including health, dental, and vision insurance.
• Retirement plan with Safe Harbor employer contributions.
• Professional development opportunities and support for continuing education

Application Instructions: Interested candidates are invited to submit their resume, cover letter, and salary requirements to ceo@coastaleye.com. Please include “Executive Director Application –LEA in the subject line.

• Lexington Eye Associates is an equal opportunity employer and is committed to creating an inclusive environment for all employees. We encourage applications from diverse candidates and welcome those who will contribute to the diversity of our team.

Job Type: Full-time

Pay: $200,000.00 - $275,000.00 per year

Benefits:

• 401(k)
• Health insurance
• Paid time off

Experience:

• Management: 1 year (Preferred)

Work Location: In person