Find Your Next Job
Executive - Onboarding
Posted on Dec. 4, 2025
- Ka, India
- 0 - 0 USD (yearly)
- Full Time
Tailor Your Resume for this Job
Job Information
Date Opened
12/04/2025
Job Type
Full time
Industry
Hospitality
Work Experience
1-3 years
City
Bangalore South
State/Province
Karnataka
Country
India
Zip/Postal Code
560027
Job Description
Responsibilities:
Primarily handling merchant escalated cases daily.- Working with the internal stakeholders to extract the resolution.
- Identify opportunities for process improvement, considering the merchant and partner experiences.
- Proactively help to resolve merchant concerns in a timely, professional and positive manner, escalating issues to the next level or other internal stakeholders, as needed.
- If required need to connect with the merchants via phone or non-voice channels, to understand and work on the case efficiently and effectively.
- Flexible to take up extra initiative or additional work as per the organizational requirement.
- Connecting with customers via call / mail to address their queries.
- Manage backend operational processes to support customer service delivery.
- Provide exceptional customer service by addressing concerns and following up on ticket status.
- Ensure high levels of customer satisfaction through professional and courteous communication.
- Collaborate with internal teams to escalate and resolve complex issues.
- Prioritize and handle tickets efficiently, ensuring timely resolution.
Requirements
- Bachelor’s degree in any Stream.
- A min. experience of 1 year.
- Should be proficient with MS Office.
- Candidates with relevant (Merchant Helpdesk / Customer Experience) preferred.
- Exceptional writing and editing skills combined with strong presentation and public speaking skills.
Tailor Your Resume for this Job
Share with Friends!
Similar Jobs
Craig Ross LLP
Executive Assistant
Executive Assistant to the Managing PartnerLocation: Winnipeg, ManitobaEmployment Type: Full-TimeRe…
Full Time | Winnipeg, Canada
Apply 3 days, 4 hours ago
Office Manager & Pa
Office Manager & PA Overview: VIOTAS is currently looking for a highly organised, proactive,…
Full Time | Limerick, Ireland
Apply 5 days, 4 hours ago
Administrative Assistant/Home Visitor
Administrative Assistant / Home Visitor (RECE)Wee Watch Barrhaven–Nepean Licensed Home Child …
Full Time | Nepean, Canada
Apply 6 days, 4 hours ago
Associate - Strategic Global Authorities
JOB DESCRIPTION We have an exciting and rewarding opportunity for you to take your data analytics c…
Full Time | Ka, India
Apply 6 days, 4 hours ago
Dean Builds, Inc.
Office Manager
Welcome to Dean Builds, your trusted partner in commercial and industrial construction. We speciali…
Full Time | Lexington, United States of America
Apply 6 days, 6 hours ago
Senior Director, Regional People Business Partner
Ireland - Remote ; Poland - Remote; Germany - Remote; United Kingdom - London People Team/Full time…
Full Time | Remote, Ireland
Apply 1 week ago
Responsable Des Pratiques De Prestation / Delivery Practice Manager, Données Et Ai/Ml / Data & Ai/Ml (Proserve)
DESCRIPTION L’équipe des Services professionnels (ProServe) d’Amazon Web Service…
Full Time | Vancouver, Canada
Apply 1 week, 2 days ago
Executive Assistant
Description About Willis Towers Watson Willis Towers Watson (NASDAQ: WLTW) is a leading global ad…
Full Time | Mh, India
Apply 1 week, 3 days ago