Find Your Next Job
Executive - Onboarding
Posted on Dec. 4, 2025
- Ka, India
- 0 - 0 USD (yearly)
- Full Time
Tailor Your Resume for this Job
Job Information
Date Opened
12/04/2025
Job Type
Full time
Industry
Hospitality
Work Experience
1-3 years
City
Bangalore South
State/Province
Karnataka
Country
India
Zip/Postal Code
560027
Job Description
Responsibilities:
Primarily handling merchant escalated cases daily.- Working with the internal stakeholders to extract the resolution.
- Identify opportunities for process improvement, considering the merchant and partner experiences.
- Proactively help to resolve merchant concerns in a timely, professional and positive manner, escalating issues to the next level or other internal stakeholders, as needed.
- If required need to connect with the merchants via phone or non-voice channels, to understand and work on the case efficiently and effectively.
- Flexible to take up extra initiative or additional work as per the organizational requirement.
- Connecting with customers via call / mail to address their queries.
- Manage backend operational processes to support customer service delivery.
- Provide exceptional customer service by addressing concerns and following up on ticket status.
- Ensure high levels of customer satisfaction through professional and courteous communication.
- Collaborate with internal teams to escalate and resolve complex issues.
- Prioritize and handle tickets efficiently, ensuring timely resolution.
Requirements
- Bachelor’s degree in any Stream.
- A min. experience of 1 year.
- Should be proficient with MS Office.
- Candidates with relevant (Merchant Helpdesk / Customer Experience) preferred.
- Exceptional writing and editing skills combined with strong presentation and public speaking skills.
Tailor Your Resume for this Job
Share with Friends!
Similar Jobs
Aws Canada Partner Leader, Amer Partner Management
DESCRIPTION Amazon Web Services (AWS) is leading the next paradigm in cloud computing and GenAI, an…
Full Time | Vancouver, Canada
Apply 22 hours, 17 minutes ago
Accelerated Compute Gtm Specialist, Aws Anz Specialist Team
DESCRIPTION Forefront of helping customers leverage Accelerated Computing instances, including Trai…
Full Time | Sydney, Australia
Apply 22 hours, 19 minutes ago
SKY TECH APP SOLUTION
Onboarding Executive
Job Summary:We are seeking a proactive and detail-oriented Onboarding Specialist to join our growin…
Full Time | Wb, India
Apply 1 day, 22 hours ago
Finance & Accounts Executive
2-4 Pune Office Full-Time We are looking for a sharp, detail-oriented Finance & Accounts profes…
Full Time | Mh, India
Apply 1 day, 22 hours ago
TechBiz Global GmbH
Sales Manager/Eu
At TechBiz Global, we are providing recruitment service to our TOP clients from our portfolio. We a…
Full Time | Helsinki, Finland
Apply 2 days, 22 hours ago
Senior Account Executive - Cloud Solutions (M/W/D)
It’s time to change. We change! Wir suchen einen ambitionierten, unternehmerisch denkenden Se…
Full Time | Wien, Austria
Apply 3 days, 22 hours ago
Leap Finance
B2b Saas Sales
About us We are building this and this and this In short, we are building the platform to drive gl…
Full Time | Ka, India
Apply 5 days, 22 hours ago
Pension Administrator - Advisor
Description About Great Britain Outsourcing Team: The Outsourcing Great Britain business deliver…
Full Time | Mh, India
Apply 5 days, 22 hours ago