Find Your Next Job
Executive - Onboarding
Posted on Dec. 4, 2025
- Ka, India
- 0 - 0 USD (yearly)
- Full Time
Tailor Your Resume for this Job
Job Information
Date Opened
12/04/2025
Job Type
Full time
Industry
Hospitality
Work Experience
1-3 years
City
Bangalore South
State/Province
Karnataka
Country
India
Zip/Postal Code
560027
Job Description
Responsibilities:
Primarily handling merchant escalated cases daily.- Working with the internal stakeholders to extract the resolution.
- Identify opportunities for process improvement, considering the merchant and partner experiences.
- Proactively help to resolve merchant concerns in a timely, professional and positive manner, escalating issues to the next level or other internal stakeholders, as needed.
- If required need to connect with the merchants via phone or non-voice channels, to understand and work on the case efficiently and effectively.
- Flexible to take up extra initiative or additional work as per the organizational requirement.
- Connecting with customers via call / mail to address their queries.
- Manage backend operational processes to support customer service delivery.
- Provide exceptional customer service by addressing concerns and following up on ticket status.
- Ensure high levels of customer satisfaction through professional and courteous communication.
- Collaborate with internal teams to escalate and resolve complex issues.
- Prioritize and handle tickets efficiently, ensuring timely resolution.
Requirements
- Bachelor’s degree in any Stream.
- A min. experience of 1 year.
- Should be proficient with MS Office.
- Candidates with relevant (Merchant Helpdesk / Customer Experience) preferred.
- Exceptional writing and editing skills combined with strong presentation and public speaking skills.
Tailor Your Resume for this Job
Share with Friends!
Similar Jobs
Chief Of Staff
Chief of Staff ADMIN FOR CHILDREN'S SVCS Posted On: 12/06/2025 Full-Time Location MANHATTAN Exam Ma…
Full Time | Manhattan, United States of America
Apply 14 hours, 15 minutes ago
Rural Leaf Cannabis
General Manager
Position Details: Reports To: Chief Executive Officer / Executive LeadershipLocation: Rural Leaf He…
Full Time | Smithers, Canada
Apply 1 day, 12 hours ago
OIG Software
Field Sales Executive (West Bengal)
Job Type: Full-timeWork Location: West BengalWork Schedule: 9:00 AM to 6:00 PM.Weekly Off: One sche…
Full Time | Remote, India
Apply 1 day, 12 hours ago
Account Executive - Toronto/Chargé De Comptes Majeurs – Toronto
Would you like to work with billion-dollar brands for one of Canada’s Top 100 Employers (2025…
Full Time | Toronto, Canada
Apply 2 days, 12 hours ago
Enterprise Account Executive, Auth 0
Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any te…
Full Time | Mh, India
Apply 2 days, 12 hours ago
Skyne Express India Pvt. Ltd.
Sales Executive
Job description:Job DescriptionJob Title: Sales ExecutiveCompany: Skynet Express IndiaLocation: Acr…
Full Time | Up, India
Apply 3 days, 12 hours ago
Large Enterprise Account Executive - Middle East
Get to know Okta Okta is The World’s Identity Company. We free everyone to safely use any te…
Full Time | Dublin, Ireland
Apply 4 days, 11 hours ago
Cyber Kings India
Junior Administrator
1. Administration & Office Operations Oversee daily office operations and ensure smooth functio…
Full Time | Kl, India
Apply 4 days, 12 hours ago