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Family Wellbeing Service Specialist

Posted on July 16, 2025

  • Full Time

Family Wellbeing Service Specialist

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Introduction:
About ATSICHS Brisbane

ATSICHS Brisbane is a not-for-profit community owned health and human services organisation delivering on the unique health and wellbeing needs of Aboriginal and Torres Strait Islander people in greater Brisbane and Logan. We pride ourselves on providing health and human services, our way – supporting our people and community in our commitment to create a flourishing future and lasting legacy for them and their families.

ATSICHS Brisbane is a member of the Institute for Urban Indigenous Health (IUIH).

See more at our website - www.atsichsbrisbane.org.au

Description:
About the Role

The Family Support Specialist will work with families in partnership to empower and build their agency to make effective change and overcome their identified family challenges. The role is heavily outreach based, engaging families in their homes, and translating initial engagement into a strong ongoing partnership. Once engaged, the role will not identify the family issues in a practitioner-led assessment, rather deliver interventions that build family awareness and insight into their history and current family challengers in order for families to self-identify their key challenges and lead their own change.

Duties

  • Build the parenting capability, skills and knowledge that promote flourishing child rearing.
  • Facilitate imbedding structured family routines that improve household management, healthy eating and quality family time.
  • Improving parental management of stress and personal wellbeing, including coordinating access to ASTICHS Mental Health Service (Social Health Team).
  • Ensuring all children meet developmental milestones by facilitating family access to ATSICHS paediatric/Mums and Bubs medical services, including access to specialist allied health supports.
  • Improving financial health of families by achieving meaningful employment and/or training.
  • Improving school attendance and educational engagement of parents.
  • Enrolment in Kindergarten and family participation in early years playgrounds.
  • Securing family safety.
  • Improving stable housing and family ability to maintain a tenancy.
  • Reducing AOD substance misuse.
  • Improving family health by coordinating to ATSICHS medical clinics for annual preventative health assessment.
  • Improving family dental care by coordinating to ATSICHS dental clinics to annual preventative dental check-up.
Culture

Enjoy working in an organisation that makes a difference in the community. Join our friendly and cooperative team that will help you grow personally and professionally.

Benefits

  • Permanent full-time position.
  • Starting annual salary of $102,595 (depending on qualifications and experience).
  • 12% Super + Not for Profit Salary Packaging (Increases your take home pay).
  • Work for a community-controlled organisation.
Skills and Experiences:
COVID-19 Requirement

  • Immunisation history showing you have received two doses of a Covid - 19 vaccine is encouraged.
Required

  • Current Bachelor's Degree in Social Work, Human Services, Social Science, Health, Allied Health, Youth Work, Community Services, Family Intervention or Criminology with 4 years' relevant experience in family support, child protection, youth support or related field.
OR

  • Current Diploma in Community Services, Social Work, Human Services, Child and Family, Allied Health, Youth work, Child and Family Intervention with 5 years' relevant experience in family support, child protection, youth support or related field.
AND

With at least 3 years of abovementioned experience in a case management role.

  • Demonstrated ability and comfortableness working in a performance driven environment to meet individual weekly, monthly and quarterly performance targets.
  • Demonstrated ability to build client agency, self-efficacy and facilitate change through client empowerment, while actively discouraging client dependence on supports.
  • Demonstrated knowledge and ability to provide behaviour change interventions that build client self-awareness and active change in achieving their identified goals.
  • Demonstrated ability to work with the whole-of-family, irrespective of primary client, in meeting that totality of family needs.
  • Demonstrated ability in coordinating multiple services in providing access to holistic care for clients, particularly integrating internal agency supports across multiple teams.
  • Demonstrated knowledge and understanding of factors contributing to vulnerability, disengagement, and intergenerational trauma of client group.
  • Experience with case management for high risk and/or crisis clients with high-level planning and organisational skills.
  • Knowledge of the supports available to target clients in the areas of mental health, substance misuse education, employment and housing.
Additional Requirements

  • Requirement to travel across the Logan and/or Brisbane region, as per program location.
  • Current drivers' licence.
  • Flexibility to work outside 08:30am-5:00pm business hours in meeting individual client needs and provide responsive care.
  • Working with Children's Card (Blue Card) or be eligible to apply.
  • Valid police check.
How to apply

If this sounds like you, please submit your application by following the links on the requirement page. Applications will be assessed with interviews being conducted as they are received so do not delay in applying.

Only successful applicants will be contacted.

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