Field Service Diesel Technician

We are seeking a trade qualified Field Service Diesel Technician to join our William Adams team based out of our Laverton branch.

This is a full-time permanent position, working a 7 x 7 (Wednesday – Tuesday) roster.

If you enjoy the challenge of delivering outstanding customer service and problem solving, while ensuring value for money for our customers, this could be a perfect fit for you.

Your typical day will include:

• Onsite technical troubleshooting and fault finding including; diagnostics, repairs and maintenance on Cat equipment and their components; hydraulics, transmissions and engines
• Providing outstanding customer service to our loyal customers
• Compiling and completing accurate reporting
• Working autonomously to manage your time and maximise efficiency
• Maintaining a safe and clean work environment
• Liaising with our internal service and parts department
• Maintaining a William Adams service vehicle

ABOUT YOU

To be considered for this role you will have the following skills, experience and attributes:

• Be a qualified Diesel Technician with extensive experience with Caterpillar machines (or similar)
• Be able to service customers and their equipment to a very high standard
• Have advanced mechanical diagnostic skills with Cat computer diagnostics knowledge (great to have)
• A proactive and positive attitude, with strong work ethic
• A strong commitment to safety, health & environment procedures
• Hold a current Drivers and Light Rigid Licence (heavy vehicle licence is also highly regarded)
• Proven ability to be self-motivated and to work unsupervised

WHAT IS ON OFFER?...

• A base rate of up to $55 per hour (dependent on roster & skill level) + Tool Allowance + Leave Loading + Super
• Tool Loans (interest free)
• Trade upgrade opportunities
• Relocation assistance up to $5000 for eligible candidates
• Overtime (plenty on offer)
• Laundered uniform & PPE provided
• Cat parts store discount
• OEM training with access to the latest technologies
• A safe work environment with excellent facilities
• Career progression opportunities
• Employee Referral Program – refer a friend & receive up to $3000
• Access to our Wellbeing portal, packed with resources and tools to support your physical, mental and emotional wellbeing
• Exclusive discounts through The Hub, boasting partnerships with over 470 retailers such as JB HI-FI, Woolworths, Flight Centre + more!

Join our passionate team who live our values of Integrity, Excellence, Teamwork, Commitment, and Sustainability.

*Due to the Christmas / New Year break, we will be reviewing applications after the 6th of January 2025*