Field Services Technician

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About Infinite Technology
Infinite Technology is an Irish-owned IT Managed Services Provider, established in 1997. With offices in Dublin, Kilkenny and Tipperary, we support businesses across Ireland with managed services, cloud solutions, cybersecurity, and strategic IT support. Our team is guided by core values of flexibility, teamwork, reliability, proactivity, and open communication.

We work with over 100 clients across various industries, maintaining strong, long-term relationships and delivering thousands of support tickets every month. We are also a proud member of Cyber Ireland.

About the Role
We are looking for a Field Services Technician to join our technical team. This is a client-facing, hands-on role ideal for someone with around two years of IT support experience who is comfortable working both independently and as part of a team. The role involves travel to customer sites, primarily in Dublin and surrounding areas, with occasional nationwide visits.

Key responsibilities include:

1. Providing onsite desktop, server, and network support to clients

2. Installing and configuring hardware, software, and network devices

3. Troubleshooting and resolving issues in a timely, professional manner

4. Maintaining accurate documentation and updating support records

5. Acting as a technical liaison between clients and the service desk team

6. Participating in project rollouts and upgrades as required

What We’re Looking For

1. At least 2 years’ experience in an IT support or field service role

2. Strong customer service and communication skills

3. Solid understanding of desktop, server, and network environments

4. A proactive attitude and ability to work independently on client sites

5. A full, clean Irish driver’s licence (required)

6. Relevant IT certifications (e.g. CompTIA, Microsoft, Cisco) are advantageous

What We Offer

1. A company vehicle, fuel card, and all tools/equipment provided

2. A varied and engaging field-based role with exposure to a broad client base

3. Ongoing training and support for technical development

4. Opportunities to advance into more specialised or senior roles

How to Apply
Please send your CV and a short cover letter highlighting your experience and interest in the role to: careers@infinitetechnology.ie

Job Types: Full-time, Permanent

Pay: €28,000.00-€38,000.00 per year

Benefits:

• Company car
• On-site parking

Ability to commute/relocate:

• Knockmitten, Dublin 12, CO. Dublin: reliably commute or plan to relocate before starting work (preferred)

Work authorisation:

• Ireland (preferred)

Work Location: In person

Expected start date: 11/08/2025