Firmwide Control Initiatives – Control Program Associate

Job responsibilities

• Create key reference data packs, leveraging a number of different source platforms to provide an operational risk view for stakeholders
• Ensure Control monitoring for BAU activities so that the firm is compliant with the control requirements and identification of risks and issues
• Support PMO across key transformational programs including actions capture and tracking from key stakeholder meetings
• Partner closely and effectively with teams across various locations to optimize the processes and ensure effective escalation of issues and concerns
• Identify and communicate control gaps, risks, and proposed improvements
• Support the design and implementation of new Control BAU processes
• Conduct system testing of new applications to support Controls strategy and identify opportunities for new functional components to optimize the process

Required qualifications, capabilities, and skills

• Analytical with good problem-solving skills & strong attention to detail
• Effective communication skills to be able to manage and respond to stakeholder queries across the globe, including strong interpersonal skills
• Strong working knowledge of Alteryx and Tableau
• Strong working knowledge of MS Office applications. In specific, Intermediate Excel skills (example: should be able to use vlook up, create pivots, charts, paste special) and PowerPoint skills
• Ability to function effectively in a dynamic environment with tight deadlines and should be able to prioritize one's own work to achieve them
• Ability to multi-task, identify high priority deliverables and execute in a timely manner
• Ability to analyze complex information, extract required information and identify potential issues within the data
• Experience of process redesign to continue to transform and enhance processes and procedure

Preferred qualifications, capabilities, and skills:

• Knowledge of control and risk management concepts with the ability to provide guidance on governance of the operational risk and control environment
• Understanding of CORE and Compliance Risk Assessments; familiar with Operational Risk Standards
• Financial services background including experience working on regulatory programs
• Working Knowledge of Python

JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.

Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing. Our corporate teams are an essential part of our company, ensuring that we’re setting our businesses, clients, customers and employees up for success.

Control Management maintains a strong and consistent control environment through a joint accountability model that aligns managers with each function and region to mitigate operational risk. The team focuses on four areas: Control Design & Expertise, Risks & Controls Identification/Assessment, Issues & Control Deficiencies and Control Governance & Reporting.