Food & Beverage Supervisor

Overview:

As a Food & Beverage Supervisor at The Killarney Park Hotel, you will be responsible for overseeing and coordinating all food and beverage operations during breakfast, lunch and dinner service. You will lead by example in delivering warm, professional, and efficient service while supporting and guiding the team to maintain the hotel's five-star standards. This role requires strong attention to detail, excellent guest interaction skills, and the ability to manage morning, mid-day and evening operations seamlessly. The Supervisor is responsible for training to assist the Manager and ensure all team members are trained to meet the high standards of service. Ability to work under pressure and multitask while maintaining a calm disposition. This role requires excellent communication skills and fluency in the English language. The Supervisor will lead the team by example, always working in a professional manner and taking ownership and displaying pride in their position.

About The Role

Key Responsibilities:

Guest Service & Floor Supervision:

• Oversee the smooth and timely setup, service, and breakdown of breakfast and lunch in all relevant outlets (restaurant, lounge, room service, etc.).
• Greet and interact with guests in a warm and professional manner, ensuring a welcoming and personalised experience.
• Take and oversee orders, ensuring prompt and accurate delivery of food and beverages, including alcoholic, non-alcoholic, wine, and cocktail service where appropriate.
• Resolve guest concerns or complaints promptly and professionally, always aiming to exceed expectations.

Team Leadership & Support:

• Supervise and support the breakfast and lunch service team, ensuring efficient communication and collaboration.
• Provide daily direction, on-the-job training, and coaching to junior staff, helping them to meet service standards and grow their skills.
• Ensure staff adhere to grooming, uniform, and hygiene standards at all times.

Operational Duties:

• Ensure all food & beverage areas are clean, well-organised, and fully stocked throughout breakfast and lunch service.
• Monitor and maintain high standards of presentation and hygiene in line with health & safety requirements.
• Liaise closely with the kitchen team to ensure efficient and accurate service.
• Prepare basic shift reports and handovers for evening colleagues where required.
• Assist with inventory, stock rotation, and supply ordering related to breakfast and lunch offerings.

Required Criteria

Skills Needed

About The Company

We are an independent, family-owned hotel with a story that started in the 1930s when Marie O'Sullivan, just fourteen years old, began working in her aunt's guesthouse (which she eventually bought and ran herself.)

That spirit of hard work, resourcefulness, and determination still guides everything we do today. Being family-owned means we can make decisions based on what is right—for our guests, our team, our environment, and our community—not just what is profitable.

We believe that true luxury is not about being flashy or formal. It is a much quieter, warmer, kinder thing. It is about creating a place where people feel genuinely welcome and cared for, and that starts with how we treat one another.

Company Culture

What we stand for matters

Working at The Killarney Park means joining a team that values bravery, authenticity, and belonging.

• Being Brave

means speaking up with new ideas, taking ownership of your role, and doing things the right way even when it is challenging.

• Being Authentic

means bringing your real self to work. We do not want you to follow scripts or put on a fake smile; we want your natural warmth to shine through.

• Creating Belonging

means making sure everyone feels welcome and valued—our guests, and your teammates, too.

These are not just nice words. They guide how we show up, how we work, and how we make a difference every day.

Company Benefits

Working at The Killarney Park means being part of a close-knit, five-star team that values warmth, professionalism, and genuine hospitality. We’re proud to support our people with meaningful benefits, learning and development opportunities, and a positive, respectful workplace culture.

Perks of Being Part of Our Team:

• Learning & development programmes to grow your skills and career

• Staff parking

• Complimentary meals while on duty

• 50% off spa treatments and 20% off spa products

• Special off-peak accommodation rates for friends and family

• 50% off meals in the restaurant or bar

• 10% off orders in Luna Coffee & Wine

• Staff Charity Day participation

• Bike to Work scheme

• Monthly staff social events and a full yearly social calendar

• Monthly reward and recognition scheme

• €500 Employee Referral Scheme

At The Killarney Park, your career journey matters.

Vacation, Paid time off, Paid sick days, Retirement plan and/or pension, Flexible schedule, Office perks, Employee development programs, Employee discounts, Free parking, Cycle to work, Referral bonus, Competitive salary, Discount on spa treatments or products, Discount in gift shop, Free meals during shifts, Wellbeing Scheme, Work With Charities, Social Opportunities, Employee of the Month, Annual performance review, Culture of recognition, On the job learning, Progression opportunities, Bereavement leave, Long service awards, Staff celebration events, Company employee App

Salary

Not disclosed