Food Runner

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Job Title

Food Runner

Location

The Willows, Dundrum – 26-28 Willow Road, off Wyckham Park, Dundrum, Co. Dublin. Visit Dublin+1

Reports To

Service Manager and/or Head Waiter/Waitress

Job Purpose

To support the front-of-house team by delivering food orders from the kitchen to the tables quickly, accurately and with a friendly attitude, helping to maintain the high standards of service and atmosphere that The Willows is known for as a warm, community-focused pub and dining venue. Visit Dublin+1

Key Responsibilities

• Collect plated meals from the kitchen and deliver them to guests in a timely manner.
• Ensure each dish is correct, well-presented and matches the order slip.
• Assist the wait staff by clearing empty plates, utensils and glassware from tables.
• Refill water glasses and offer additional beverages as needed, or alert servers.
• Maintain cleanliness in the service stations and dining area (e.g., wipe down tables, check for crumbs, tidy condiments).
• Support table set-up between seatings (placing menus, napkins, cutlery) as required.
• Communicate any guest concerns or special requests promptly to the server or manager.
• Adhere to health & safety, food hygiene and pub licensing regulations.
• Assist in other duties during busy periods (e.g., restocking service stations, helping with carry-out orders).

Required Skills & Qualities

• A friendly, positive attitude and excellent guest-service orientation.
• Physical stamina: able to stand, walk and carry trays for extended periods.
• Good communication skills and a team-player mindset.
• Attention to detail and ability to keep calm under pressure during busy service times.
• Basic knowledge of food hygiene and safe handling practices.
• Punctual, reliable, and a strong work ethic.
• Flexibility to work evenings, weekends and potentially busy pub events.

Desirable

• Prior experience in a pub, restaurant or hospitality environment.
• Familiarity with Irish pub culture and service dynamics (The Willows is a traditional local pub with dining service). Visit Dublin+1
• Ability to assist in simple bar or drinks service if needed during peak periods.

Working Hours & Benefits

• Likely shift work including evenings, weekends and possibly public holidays (as is typical in hospitality).
• Friendly community-focused venue: The Willows is described as “the hub of the local community”, offering a warm, welcoming atmosphere. Visit Dublin+1
• Opportunity to work in a well-established south-Dublin pub with good local standing.
• Team discounts (where applicable), training opportunities and the chance to develop in hospitality.

Why Join The Willows?

• The Willows has a strong identity as a traditional local Irish pub that serves food, welcomes families and community groups, and provides a relaxed yet lively atmosphere. Visit Dublin+1
• You’ll be working in a venue where service and community matter: it’s not just about food, but about creating a good experience for guests.
• Great location: near Dundrum Shopping Centre and accessible from multiple transport links.

Job Type: Part-time

Expected hours: 12 – 18 per week

Experience:

• food running: 1 year (preferred)

Work Location: In person