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Freight Service Representative

Posted on Jan. 7, 2025

  • Full Time

Freight Service Representative

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Freight Service Representative

Published: 07/01/2025
Job Location: Wellington / New Zealand Work Type: Full Time
We are looking for a permanent full-time Freight Service Representatives to join our awesome team in Wellington!

StraitNZ is a unique, nationwide end-to-end transport service, connecting New Zealand across both road and sea. Our fleet of 2 ships and over 200 trucks is supported by a nationwide network of 10 depots and a 450+ strong team to deliver hundreds of thousands of tonnes of freight (and passengers) weekly.

Who are we looking for?
  • You need to be reliable and happy to work independently on a shift roster.
  • You are an organised planner, an administration whiz and have great communication skills.
  • You can pick up tech systems quickly and can speak clearly on the phone with clients
  • You enjoy being in a busy environment where you may need to make decisions under pressure.
  • You work well in a diverse team environment and can also work unsupervised when required.
  • You need a full and clean drivers license.
  • You will have experience working in the transport industry OR a role of similar relevance and skills
  • You must be able to work full-time in the freight office on the beautiful Wellington waterfront.

*To be considered for this role, you will need to be able to satisfy a pre-employment drug and alcohol, medical exam and a MOJ check. Candidates must also have NZ residency or a valid NZ work visa and currently reside in New Zealand to be considered for this role.*

What will you be doing?
  • Providing freight solutions and quotes to our customers in regard to their shipping requirements
  • Taking bookings and ensuring customers get the best service every time
  • Coordinate and oversee the loading/unloading of freight and trucks from our ships
  • Working closely with our drivers and ship mates to ensure a seamless transition from land to water every time.
  • To attend all vessels to handle the mooring lines for arrivals and departures.
  • Report any maintenance requirements, safety issues or complaints promptly and through the correct channels.
Our preferred candidate may have:
  • Experience working in a administration, coordination or service representative based role
  • Can-do attitude to work and learning new tasks
  • Available for shift work - weekends and public holidays included
  • Knowledge of freight & transportation industry
  • Has used BookIT or other tech systems previously
We offer several generous staff benefits;
  • Competitive hourly rate
  • Kiwisaver employer contribution matched to 8%
  • Generous staff travel benefits for you, your family and friends
  • A free Southern Cross health care plan
  • An annual fitness and wellbeing allowance
  • Opportunities for training and development within StraitNZ
We look forward to see your application if you think you are the right fit!


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