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StraitNZ

Freight Service Representative

Posted on Jan. 7, 2025

Wellington City, New Zealand
No Salary information.

Full Time

Freight Service Representative

Published: 07/01/2025
Job Location: Wellington / New Zealand Work Type: Full Time

We are looking for a permanent full-time Freight Service Representatives to join our awesome team in Wellington!

StraitNZ is a unique, nationwide end-to-end transport service, connecting New Zealand across both road and sea. Our fleet of 2 ships and over 200 trucks is supported by a nationwide network of 10 depots and a 450+ strong team to deliver hundreds of thousands of tonnes of freight (and passengers) weekly.

Who are we looking for?

You need to be reliable and happy to work independently on a shift roster.
You are an organised planner, an administration whiz and have great communication skills.
You can pick up tech systems quickly and can speak clearly on the phone with clients
You enjoy being in a busy environment where you may need to make decisions under pressure.
You work well in a diverse team environment and can also work unsupervised when required.
You need a full and clean drivers license.
You will have experience working in the transport industry OR a role of similar relevance and skills
You must be able to work full-time in the freight office on the beautiful Wellington waterfront.

*To be considered for this role, you will need to be able to satisfy a pre-employment drug and alcohol, medical exam and a MOJ check. Candidates must also have NZ residency or a valid NZ work visa and currently reside in New Zealand to be considered for this role.*

What will you be doing?

Providing freight solutions and quotes to our customers in regard to their shipping requirements
Taking bookings and ensuring customers get the best service every time
Coordinate and oversee the loading/unloading of freight and trucks from our ships
Working closely with our drivers and ship mates to ensure a seamless transition from land to water every time.
To attend all vessels to handle the mooring lines for arrivals and departures.
Report any maintenance requirements, safety issues or complaints promptly and through the correct channels.

Our preferred candidate may have:

Experience working in a administration, coordination or service representative based role
Can-do attitude to work and learning new tasks
Available for shift work - weekends and public holidays included
Knowledge of freight & transportation industry
Has used BookIT or other tech systems previously

We offer several generous staff benefits;