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Front Desk Receptionist

Posted on Oct. 25, 2025

  • Full Time

Front Desk Receptionist

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Job Description

SmileDesign Dental Care is looking to hire a dental receptionist. We have 5 locations: Downtown Hamilton, Stoney Creek Winona, Stoney Creek King Street, Binbrook, and Oakville. Please see job description below and if interested, e-mail a copy of your resume.

Responsibilities and Duties

· Greet patients

· Enter all relevant patient information into data system

· Maintain and manage patient records in compliance with privacy and security regulations

· Answer and manage incoming calls

· Confirm upcoming appointments and recalls according to office protocol

· Check daily appointment schedule

· Fill in cancellations and no-shows

· Organize referrals to other medical specialists

· Dispatch lab work appropriately

· Collect and receipt payments from patients at time of treatment

· Prepare claim forms for dental insurance

· Arrange supporting documents for insurance claims

· Maintain a professional reception area

Required Education, Skills and Qualifications

· AT LEAST 1 year of dental experience preferred

· Knowledge of dental terminology and Dentrix is preferred

· Knowledge of general administrative and clerical procedures is an asset

Job Types: Full-time, Permanent

Pay: $18.00-$30.00 per hour

Benefits:

  • Dental care

Education:

  • Secondary School (preferred)

Experience:

  • administrative assistant: 1 year (preferred)
  • Administrative Assistants & Receptionists: 1 year (preferred)
  • receptionist: 1 year (preferred)

Work Location: In person


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