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Front Desk Receptionist

Posted on Dec. 1, 2025

  • Vestal, United States of America
  • 17.0 - 21.0 USD (hourly)
  • Full Time

Front Desk Receptionist job opportunity

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We are looking for friendly receptionists to join our team who is customer service oriented.

Responsibilities

  • Manage incoming calls
  • Identify and assess customers’ needs to achieve satisfaction
  • Build sustainable relationships and trust with customer accounts through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers and build the rapport with patients

Skills

  • Proven patient/customer support experience or experience as a client service representative, receptionist, office clerical
  • Track record of over-achieving quota
  • Strong phone contact handling skills and active listening
  • Customer orientation and ability to adapt/respond to different types of characters
  • Excellent communication and presentation skills
  • Ability to multi-task, prioritize, and manage time effectively
  • High school degree

Job Type: Full-time

Pay: $17.00 - $21.00 per hour

Benefits:

  • 401(k)
  • 401(k) matching
  • Health insurance
  • Paid time off

Ability to Commute:

  • Vestal, NY 13850 (Preferred)

Ability to Relocate:

  • Vestal, NY 13850: Relocate before starting work (Preferred)

Work Location: In person


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