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NY DENTAL GROUP

Front Desk Receptionist

Posted on Dec. 1, 2025

Vestal, United States of America
17.0 - 21.0 USD (hourly)

Full Time

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We are looking for friendly receptionists to join our team who is customer service oriented.

Responsibilities

Manage incoming calls
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships and trust with customer accounts through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Take the extra mile to engage customers and build the rapport with patients

Skills

Proven patient/customer support experience or experience as a client service representative, receptionist, office clerical
Track record of over-achieving quota
Strong phone contact handling skills and active listening
Customer orientation and ability to adapt/respond to different types of characters
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively
High school degree

Job Type: Full-time

Pay: $17.00 - $21.00 per hour

Benefits:

401(k)
401(k) matching
Health insurance
Paid time off

Ability to Commute:

Vestal, NY 13850 (Preferred)

Ability to Relocate:

Vestal, NY 13850: Relocate before starting work (Preferred)

Work Location: In person

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