Front Desk Receptionist

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About Us:
Visage Rejuvenation is a leading medical aesthetics clinic located in Waterdown, Ontario. We are committed to delivering natural, confidence-boosting results in a welcoming, community-driven environment. Our vibrant team of healthcare and aesthetic professionals believes in collaboration, continuous learning, and creating exceptional client experiences. We foster a workplace where self-motivation and joint team effort go hand in hand. Together, we achieve more.

Position Overview:
We’re seeking a Front Desk Receptionist who is highly organized, professional, and shows strong leadership qualities. As the first point of contact for our clients, this role is vital in ensuring a smooth, welcoming, and professional clinic experience. The ideal candidate will be motivated, detail-oriented, and passionate about the medical aesthetics industry. While the primary focus is on reception and client care, the role also involves supporting our marketing efforts through Canva design, social media management, and content creation.

Responsibilities:

• Welcome and check in clients, manage appointment bookings, and respond to phone and email inquiries.
• Maintain a clean, organized, and professional clinic environment.
• Lead by example in creating a warm, efficient, and supportive front-desk experience.
• Coordinate day-to-day patient care activities, ensuring a smooth and positive client experience.
• Process billing, invoicing, and payments accurately.
• Manage and monitor inventory of skincare and medical supplies.
• Utilize Jane software efficiently for bookings, charting, invoicing, and communication.
• Support marketing initiatives by creating professional graphics and materials in Canva.
• Help manage and grow our social media presence (Instagram, Facebook, etc.) with posts, stories, and content creation.
• Collaborate with the team on promotional campaigns, seasonal specials, and in-clinic events.
• Track and provide feedback on marketing and social media performance.
• Build and maintain strong relationships with clients, partners, and suppliers.
• Assist in ensuring compliance with medical and industry standards.

What We’re Looking For:

• Previous experience as a receptionist is required (medical or aesthetics industry experience is a strong asset).
• Friendly, approachable, and client-service oriented.
• Natural leadership qualities with the ability to take initiative and work independently.
• Proficiency with Jane or similar EMR/CRM platforms.
• Skilled in Canva with an eye for branding, design, and content creation.
• Understanding of marketing techniques, social media trends, and content planning.
• Driven, motivated, and passionate about the medical aesthetics industry.
• Organized, reliable, and detail-oriented.
• Tech-savvy with strong administrative and problem-solving skills.
• Excellent verbal and written communication skills.
• Proficiency in English; other languages are a plus.

Perks:

• Flexible work schedule.
• Discounted aesthetic treatments and skincare.
• Opportunities to attend conferences, training sessions, and industry events.
• An empowering, collaborative team environment in a growing industry.

How to Apply:
Email your resume and cover letter to info@visagerejuvenation.ca with the subject line: Application for Front Desk Receptionist.
We appreciate all applications, but only those selected for an interview will be contacted.

Job Types: Part-time, Permanent

Application question(s):

• Are you experienced with Jane (booking site) or other similar CRM operations?

Education:

• Secondary School (required)

Experience:

• Receptionist: 1 year (preferred)
• Canva: 1 year (preferred)

Language:

• English (required)

Work Location: In person

Application deadline: 2025-09-24

Expected start date: 2025-09-22

Job Type: Part-time

Pay: $21.00-$25.00 per hour

Expected hours: 25 – 30 per week

Ability to commute/relocate:

• Waterdown, ON: reliably commute or plan to relocate before starting work (required)

Application question(s):

• How proficient are you in Canva?

Experience:

• Front Desk: 1 year (required)

Language:

• English (required)

Work Location: In person