Front Of House Salon Coordinator (Maternity Cover)

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iBrow was established in 2014 as the first original Brow Bar in Cork. We are home to a team of eight Brow Experts and lash specialists who have a passion for creating a memorable experience for our clients. We value staff development, training and support in their role and our ethos is centred around the incredible customer journey and the attention to detail that brings our clients back again and again. Being busy is part of our culture and our friendliness, open environment allows everyone feel apart of the iBrow family. We simply love what we do.

We are looking for a Front of House Salon Coordinator who can fit within our culture, organised and wants to grow within the company. This person should be open minded, conscientious with a passion for working with people.

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Hours - 26/28hours a week. This would be a Monday, Wednesday and Thursday position with the expectation of flexibility around annual leave.

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Main objectives of the Salon Coordinator;

• To provide and ensure 5 star service at all times.
• Ensure efficient and timely service for all clients.
• Ensure day to day operations of the salon.
• Maintain optimal diary management.
• Maintain systems, operations and procedures of the salon.
• Assist clients with their needs through phone, email and social media.
• Having full knowledge of iBrow’s customer journey.
• Observing the client journey and making sure it's being adhered to.

Requirements:

• Ability to work collaboratively in a team environment;
• Great communication skills;
• Exceptional time management skills, exhibiting sound judgment, and the ability to multi-task.
• Excellent phone manner.

Job Type: Part-time

Pay: €14.00-€15.00 per hour

Benefits:

• Employee discount
• Sick pay

Work Location: In person